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Official TUGBBS upgrade complaint/suggestion thread!

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TUGBrian

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oh ive gotten replies today from their support team.

first they identified the problem and provided a fix (which i will admit, did seem to fix the problem we were reporting, but unfortunately caused another).

then they provided another file to change, which we did...to no avail.

then we were provided with an entire updated version of tapatalk to reinstall over the existing one on the forum, still get the error.

ive not heard back from the support tech after reporting the last failure, i suspect they are likely gone for the day.
 

baillargeone

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ok, i think im spending more time going back and forth in threads than I am figuring out how to fix the issues, so lets consolidate them all into this one thread here please =)

bring em on...please be mindful of duplicates and please be patient. some of these fixes can take 5 seconds....some can take days! Rest assured we will do as much as we can to make the transition easier and restore much if not all of the previous functionality we had customized into the previous forum...it was just so old that many of those modifications simply didnt even apply to new sections.

also please if the complaint or suggestion is something complex, try to explain it in great detail where you are within the forum and what you are clicking on to generate the error (or whatever it is you would like to have changed)...itll make it so much easier for us to reproduce and fix!

Thank you!


List of fixes sofar as of the start of this thread.

1. bumped up the default font size
2. installed tapatalk (currently disabled until we can fix the issue it causes)
3. guest/tug member user tags fixed
4. added home/marketplace/reviews links to top nav bar
5. reduced "whiteness" of forum (ok, that sounds awful, but hopefully you all understand!)
Hi,

I am a new member. Can you tell me how to publish a post?
 

TUGBrian

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Hi,

I am a new member. Can you tell me how to publish a post?
happy to!

from any main forum directory, you will find a link at the top right hand corner that says "POST NEW THREAD"...this link will let you create a new thread.
 

Makai Guy

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Elli

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Another quick question - in the old forum I used to go to "Options" and could change # of posts seen to 2 days or longer? Is this possible with the new TUG?
 

TUGBrian

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Another quick question - in the old forum I used to go to "Options" and could change # of posts seen to 2 days or longer? Is this possible with the new TUG?

not sure I follow you on this one? new posts should remain populated until you click the "mark all as read" link. (or unless you have read them)
 

TUGBrian

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test
 

TUGBrian

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test
 

TUGBrian

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ok, not getting any errors from tapatalk now...any tapatalk users confirm its working again?
 

Passepartout

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I was able to open Tapatalk. This msg is on it from my phone

Sent from my R1 HD using Tapatalk
 

TUGBrian

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fantastic! please keep me updated if any issues arise with tapatalk from an end users perspective!
 

DavidnRobin

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Congrats of getting TapTalk to work - less workaround for uploading photos.

Now... if we could get people to add picture to their profile. Helps to quickly ID poster since names are not as prominent - and gives quick perspective on the person posting. Easier to ID photo than name.
 

TUGBrian

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glad its back working for tapatalk users!
 

Makai Guy

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Yeah, but I'm getting the following at top of the page:
Warning: Unexpected character in input: '\' (ASCII=92) state=1 in /home/tugbbsc/public_html/forums/library/Tapatalk/Listener/ControllerPostDispatch.php on line 138

Warning: Unexpected character in input: '\' (ASCII=92) state=1 in /home/tugbbsc/public_html/forums/library/Tapatalk/Listener/ControllerPostDispatch.php on line 161

Warning: Unexpected character in input: '\' (ASCII=92) state=1 in /home/tugbbsc/public_html/forums/library/Tapatalk/Listener/ControllerPostDispatch.php on line 202
... plus I'm getting error popups saying the server returned an error and is listed in the javascript console.
 
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dioxide45

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Yeah, but I'm getting the following at top of the page:
Are you seeing this in Tapatalk, or on the webpage? I am not seeing it in Chrome.
 

TUGBrian

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hmm, this seems like the similar issue we had originally where it didnt show it was posting a message but it really was.

wonder why it only impacts some uses vs everyone though.
 

TUGBrian

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ive disabled tapatalk again until we hear back from their support
 

dioxide45

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Not Tapatalk, never use it. Firefox mobile on tablet, as now. Kept giving me errors when tried to submit post, but see now it submitted anyhow, leading to dupes.
Is it perhaps related to the popup one would get when they log in from a mobile device and the forum recommends they try using Tapatalk instead of going through the browser?
 

NiteMaire

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