TUGBrian
Administrator
oh ive gotten replies today from their support team.
first they identified the problem and provided a fix (which i will admit, did seem to fix the problem we were reporting, but unfortunately caused another).
then they provided another file to change, which we did...to no avail.
then we were provided with an entire updated version of tapatalk to reinstall over the existing one on the forum, still get the error.
ive not heard back from the support tech after reporting the last failure, i suspect they are likely gone for the day.
first they identified the problem and provided a fix (which i will admit, did seem to fix the problem we were reporting, but unfortunately caused another).
then they provided another file to change, which we did...to no avail.
then we were provided with an entire updated version of tapatalk to reinstall over the existing one on the forum, still get the error.
ive not heard back from the support tech after reporting the last failure, i suspect they are likely gone for the day.