TUG MEMBERS: Joining TUG does not automatically register you as a user of the TUG Bulletin Board. You must register yourself.


*ads are disabled when logged in*
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.
  2. The TUGBBS forums are completely free and open to the public and exist as the absolute best place for owners to get help and advice about their timeshares for more than 23 years! Join the tens of thousands of other owners here to get any and all Timeshare questions answered!
  3. Sign up to get the TUG Newsletter for free! Join tens of thousands of other owners who get this every week! Latest resort reviews and the most important topics discussed by owners during the week!
    Dismiss Notice
  4. Follow the TUG Member Banner as it travels the world on vacation with Timeshare owners! Also sign up to get the banner sent to you so you can submit a photo of your vacation with the banner to share with TUG! Banner Thread
    Dismiss Notice
  5. A few of the most common links here on the forums for newbies and guests!
    Dismiss Notice
  6. For any of you worried about seeing the "connection not secure" message in your web browser when visiting TUG, rest assured that TUG is no more or less secure than it always has been! read more details here in this thread
    Dismiss Notice

booking on the 276th day question

Discussion in 'Hilton Grand Vacations Club / HGVC' started by CiCi, Aug 10, 2017 at 7:06 PM.

  1. CiCi

    CiCi Guest

    Joined:
    Dec 30, 2015
    Messages:
    27
    Likes Received:
    2
    Trophy Points:
    3
    Location:
    Florida
    I will be trying to book a reservation soon at the nine-month window....I know I can call HGVC at 8am to book with them but was wondering if anyone knew what time I could book it online on the 276th day....midnight? 3am? 6am? TIA, CiCi
     
  2. jestme

    jestme Guest

    Joined:
    May 30, 2008
    Messages:
    698
    Likes Received:
    11
    Trophy Points:
    18
    Location:
    Ontario, Canada
    Midnight, Eastern time.
     
  3. CiCi

    CiCi Guest

    Joined:
    Dec 30, 2015
    Messages:
    27
    Likes Received:
    2
    Trophy Points:
    3
    Location:
    Florida
    Excellent...thank you!!
     
  4. GT75

    GT75 Moderator

    Joined:
    May 30, 2016
    Messages:
    461
    Likes Received:
    121
    Trophy Points:
    43
    Location:
    Gig City in Tennessee
    Resorts Owned:
    HGVC-x6
    @jestme is correct, but I will add that is is 276-days from the check-out date.
     
  5. Helios

    Helios TUG Member

    Joined:
    Jan 3, 2015
    Messages:
    1,760
    Likes Received:
    52
    Trophy Points:
    48
    Does anyone know why sometimes the reservation window does not open at midnight EST? This happened to me once and I had to wait until the morning when it was showing online.
     
  6. Talent312

    Talent312 Tug Review Crew: Rookie TUG Member

    Joined:
    Jul 4, 2007
    Messages:
    9,679
    Likes Received:
    328
    Trophy Points:
    83
    Location:
    North Florida
    Resorts Owned:
    HGVC x2 and Gatlinburg Town Square
    Someone forgot to flip a switch?
    Why does the sun shine?... The Gods know.
     
  7. SmithOp

    SmithOp TUG Member

    Joined:
    Jun 17, 2010
    Messages:
    3,910
    Likes Received:
    121
    Trophy Points:
    63
    Location:
    Costa Mesa, CA
    Resorts Owned:
    SVR Falls, GPR Seapointe, HGVC Lagoon, HGVC King's Land.
    Try logging out and back in after midnight, it may have to do with your session token not refreshed with current date.


    Sent from my iPad using Tapatalk
     
  8. Helios

    Helios TUG Member

    Joined:
    Jan 3, 2015
    Messages:
    1,760
    Likes Received:
    52
    Trophy Points:
    48
    i'll give that a try the next time. It is interesting that this happened the night I wanted to add the 7th night using the same method of loggin in before midnight and trying to add the night after midnight. My method worked for the first 3 nights, and adding the 4, 5, and 6th nights.
     
  9. GT75

    GT75 Moderator

    Joined:
    May 30, 2016
    Messages:
    461
    Likes Received:
    121
    Trophy Points:
    43
    Location:
    Gig City in Tennessee
    Resorts Owned:
    HGVC-x6
    I haven't ever experience that issue, but then I am not walking/booking a reservation too often at midnight. @SmithOp theory might be the best thing to try.
     
  10. hurnik

    hurnik TUG Member

    Joined:
    Apr 24, 2006
    Messages:
    564
    Likes Received:
    28
    Trophy Points:
    28
    Location:
    Albany, NY
    I've tried and sometimes it's 2-3 minutes after midnight.

    I also sat and timed how long a released date takes to show up again. 7 minutes. But others have said 5 and others have said 10. I literally sat with a timer and tried every 1 minute.
     
    Helios likes this.
  11. Helios

    Helios TUG Member

    Joined:
    Jan 3, 2015
    Messages:
    1,760
    Likes Received:
    52
    Trophy Points:
    48
    Good to know. Love it when people run test like this.

    I don't recall how long I waited. I suppose in my case this could have been happening (someone clicked before me and was holding resies) and I quit too quickly. However, there are 20 OF units. I find hard to believe that 20 people clicked before me since I was watching the clock (I do recognize the issues with internet speed; BTW - I have Fios 150 up/down and I have verified via speed tests, server response, etc...). Even weirder, I was able to book the 7th nights for the two units I needed the next morning.
     
    hurnik likes this.
  12. hurnik

    hurnik TUG Member

    Joined:
    Apr 24, 2006
    Messages:
    564
    Likes Received:
    28
    Trophy Points:
    28
    Location:
    Albany, NY
    Just a guess on this, but I wonder if Hilton's IT dept. has a polling cycle setup and if so, then odds are, whenever they have to reboot/bounce a server, the polling cycle typically will start at the uptime the server is up, so perhaps that's why it's not always exactly at a specific time.

    I only tried midnight (I'm on Eastern time) like 3 nights in a row, and finally gave up because it was really late, so I just tried really early the next morning and surprise, there they were.
     
  13. Helios

    Helios TUG Member

    Joined:
    Jan 3, 2015
    Messages:
    1,760
    Likes Received:
    52
    Trophy Points:
    48
    I am on EST and share your experience of stopping because it gets too late and trying successfully the next AM.
     
  14. SmithOp

    SmithOp TUG Member

    Joined:
    Jun 17, 2010
    Messages:
    3,910
    Likes Received:
    121
    Trophy Points:
    63
    Location:
    Costa Mesa, CA
    Resorts Owned:
    SVR Falls, GPR Seapointe, HGVC Lagoon, HGVC King's Land.
    Every server I've worked with synch with this clock:

    https://www.time.gov/

    I wouldn't go by your local computer clock.


    Sent from my iPad using Tapatalk
     
    Helios likes this.
  15. Helios

    Helios TUG Member

    Joined:
    Jan 3, 2015
    Messages:
    1,760
    Likes Received:
    52
    Trophy Points:
    48
    Thanks for the reminder and let me rephrase. I use my ATT iPhone clock which, I assume, pulls the time from the US atomic clock/www.time.gov. I would not trust my computer time.

    However, I wonder now. Where does my iMac and MacBook Pro get the time? They seem to be synchronized as well.
     
  16. hurnik

    hurnik TUG Member

    Joined:
    Apr 24, 2006
    Messages:
    564
    Likes Received:
    28
    Trophy Points:
    28
    Location:
    Albany, NY
    My cell phone and my pc's at home (and work, but obviously I'm not there at midnight) are sync'd with an atomic clock via NTP.

    I imagine HGVC IT dept. has done the same. I still think they may have a polling cycle done vs. an event-based system.

    ex:
    Take a resort like Lagoon Tower in Honolulu, release 4 of your 7 nights. If the system is event-driven (or the polling cycle is 1 minute or less), you should be able to re-add those night in a minute. I timed it and it's 7 minutes. (although it could actually be 10 minutes, but I was already 3 minutes into the 10 minute cycle, for example).

    I'd have to run some more tests, but not really willing to risk losing my Lagoon Tower nights, and you'd have to pick a resort where there weren't any other nights available for the unit you're trying this on.

    In either event, for the OP:

    Try booking/walking the reservation at midnight EST (use your cell phone for time if your PC isn't already using an NTP time source).
    If you don't see the additional nights, give it 1 min. increments. After a few (no more than 10 min?) if it's not there, give up and try real early (like 6-8 a.m.). It might be there.

    I've also had random (maybe 50/50 chance) luck in the afternoon like around 1-2 p.m. EST for some odd reason (at least for Hawaii).
     

Share This Page