Chair Hogs

[MauiGirl1]

rickandcindy23 I have read TUG posts and just never signed in before to post anything. I was looking for some information, saw this thread, and started reading. This was the first time I felt compelled to post. I was sitting on the pool deck and you couldn't miss it.

 

[DavidnRobin]

Arg... this is not the 1st time, 2nd, or 3rd time 'chair hogs' have been discussed for WKORV/N, other VSE resorts, or other non-VSE resorts...

For WKORV/N - please contact General Manager (call Operator/Service Express and ask to be connected to the General Manager's VM - leave polite but firm message).

When we were at WKORV last Nov (2016) - the rule was clear that any chair that was unoccupied for >1 hour MAY have their items removed and taken to the Pool Hut. (I may even have a photo of this note) This was consistent with our visit in 2015. I cannot speak to the current conditions claimed in this thread, but IMO - this is a reasonable rule.

People should NOT confront offenders - nor harass other workers that are not responsible for this rule (or lack of...). And people should be courteous, but that apparently seems to be too difficult for some people regardless if they are Owners, Renters, Exchangers, etc...

A few years ago there were reports of Locals invading the BBQ area (coming from public park next door) - an email campaign to the GM put an end to it quickly. Ranting/Arguing here does little good...

 

[Ty1on]

Evading or invading? Not being grammar nazi, just trying to understand what they were doing....

 

[Sea Six]

As I recall the rules posted at WKORV are not specific about a time frame unattended chairs can be reserved. The words were more like "an extended period", or some such thing. The weather has been such that it hasn't been hard to find a chair somewhere.

 

[jnsywg]

During our January visit to WKORVN I witnessed several chairs being tagged and even a few towels being removed. I don't recall this during our many previous visits. They certainly did not do it everyday and not to every chair. Perhaps it just one or two employees who are following the policy. It would certainly be nice if they did it all day, every day.

Having met the new GM last year, when he was the number two, and dealt with him again this year he is definitely responsive. Send him an email or give him a call. He has responded to my emails within 24-hours.

 

[DavidnRobin]

During our January visit to WKORVN I witnessed several chairs being tagged and even a few towels being removed. I don't recall this during our many previous visits. They certainly did not do it everyday and not to every chair. Perhaps it just one or two employees who are following the policy. It would certainly be nice if they did it all day, every day.

Having met the new GM last year, when he was the number two, and dealt with him again this year he is definitely responsive. Send him an email or give him a call. He has responded to my emails within 24-hours.

Do you have the GM's name and/or email address? I met him last November, but can't recall his name. Seems like a reasonable guy.

 

[dpete]

One of my dreams is trying to figure out how to fix this problem of "chair hogs". I have stayed in over 25 different resorts and only 3 come to mind that actually controlled the use of chairs. The Maui Marriott and Crystal Shores. And the Ritz at Naples...one of my favorites because they will find chairs for you and put up an umbrella. Love their flags on chairs to indicate you want to order drinks.
Definitely a first world problem, but I would love to solve it! Anyone else know of places that have solved this? I would go out of my way to visit those spots.


Sent from my iPad using Tapatalk

 

[LJT]

We are at WLR and had to sign something at check in about "hogging" chairs. I don't remember the specifics as we don't sit by the pool - we like to be on the beach. I'll try to get a copy and post it. The pools here are huge so there seem to be plenty of chairs but of course the prime spots get covered with towels right away. I know it is a problem at WPORV as we have seen the issue right in front of our villa several times. The pools there are small and there is no beach close by to sit on instead. Agree this is a first world problem! Same as finding enough vacation time to use all our weeks!

 

[SMHarman]

I am fully on board with OP and against the people that do this.

But last year my wife and I wanted to hit the pool at Lagunamar before an early dinner. We went out to pool around 2:30pm and found a couple of chairs in the back (not close to pool) put down our towels and bags and got in the main pool. 30 minutes later we came out and found a couple had moved our stuff and took our chairs.

My wife and I looked at each other and then looked at them, but they wouldn't even make eye contact with me. We were headed back to the room anyway so I let it go, but really was annoying.

I guess this problem can cut both ways.

WLR now have big yellow signs. They tag the chair(s) like a parking meter when you leave and give you 45 minutes. A clean up time is noted on the sign.

 

[maddog497]

WLR now have big yellow signs. They tag the chair(s) like a parking meter when you leave and give you 45 minutes. A clean up time is noted on the sign.

I knew there were signs at WLR but couldn't remember what they actually said. Thanks
There were towels out first thing in the morning covering a few chairs but as stated, the pools are large enough that many more are available.

 

[jnsywg]

Do you have the GM's name and/or email address? I met him last November, but can't recall his name. Seems like a reasonable guy.

Ryan.Nobriga@westinkaanapali.com

 

[LisaRex]

I think MOST people understand that it's rude to hog (chairs, tables, bar stools) in a crowded place, whether it's a restaurant, resort pool, or bar. Listen, we all want to enjoy ourselves, but we ALL need to be mindful that there are other people who also want to enjoy the place. Chair hogs are the worst. If you seriously want a lounge chair at your disposal every second that you desire it, then rent a private home. Otherwise, EXPECT to share things like exercise machines and lounge chairs.

And be courteous.

What does that mean? Well, when the resort is extra crowded, and seating is at a premium, only take a lounge chair when you are actively using it. (Duh.) Consolidate where you can. For instance, if you have 2 kids who will be in the pool a lot, have them share a chair, or let them share yours. It won't kill you to snuggle with your kid. Consider hitting the beach instead of the pool. And, for the love of all that is holy, when you go to lunch or to your villa for an hour long conference call, take your stuff with you so that someone else can enjoy the flipping lounge chair. Yes, there's a risk that there won't be a chair available when we return, but "reserving" your chair is only exacerbating the problem for everyone.

 

[DavidnRobin]

Ryan.Nobriga@westinkaanapali.com

Thank you.

 

[Sugarcubesea]

I would like to address the misrepresentation that "redslp" has portrayed. We saw the exchange and "redslp" violated the rules removing towels from chairs. Security, the hotel manager, and the pool staff in charge of tagging all agreed that the group was following the rules. In addition, we saw "redslp" taking pictures, and see that she posted them. The one with no ones face showing is fine, but the one of the person where you can clearly see her face is tacky and rude, and should be taken down. I have seen the group for the past 2 weeks and they have been nothing but friendly. I talked with the group after the incident "redslp" initiated, they are all longtime owners and have been lucky enough to meet other owners on their vacation.

I can only speak to my experience when we at WKORV-N last August and the attendant that works in the towel hut on some days walked around and tagged chairs. The day that we had our experience with our chair hogs, no one was out tagging chairs.

When we went out at 10:00am and saw all of the empty chairs with no people. We then moved towels off of 4 chairs and put them on chairs next to us that also had towels. We were in those seats sitting, eating, drinking and swimming for 4 hours and at 2:00pm when the owners of the towels came over and wanted our seats and us to move, I think they choose not to sit in the empty seats because our seats had the little tiki umbrella over them. Their towels were on the 5 seats next to us, that still had no occupants in the entire 4 hours we were there.

When they made their stink and grabbed the towel attendant over and insisted that he make us move, he even suggested that they sit in those 5 empty seats and when they refused he did go back to his hut and tag the chairs. It was so funny when he came back about an hour later to grab all of the towels off of the chairs, he asked us if anyone came back or if that group came back to hassle us but they had not...

It's so sad that our chair hogs thought after us sitting in those seats for 4 hours that they could just be entitled and have those chairs available to them anytime they wanted...so sad.

 

[okwiater]

If you seriously want a lounge chair at your disposal every second that you desire it, then rent a private home.

Actually, this is why most if not all of the resorts rent cabanas for the day. For a modest fee you can have use of the chairs all day!

 

[pedro47]

I also disliked chair hogs at resorts, hotels and on cruise ships. They feel liked it is their right of passage. I would love to enjoy sitting by the pool with my significant other sometimes.

What is really sad most resorts, hotels and cruise ships will not enforce their own posted policies about chair hogs.

Good luck to the OP and try to enjoy your vacation.

 

[Sugarcubesea]

I also disliked chair hogs at resorts, hotels and on cruise ships. They feel liked it is their right of passage. I would love to enjoy sitting by the pool with my significant other sometimes.

What is really sad most resorts, hotels and cruise ships will not enforce their own posted policies about chair hogs.

Good luck to the OP and try to enjoy your vacation.

Boy, Isn't that the truth

 

[Beefnot]

One of my dreams is trying to figure out how to fix this problem of "chair hogs".

I can think of ways to "solve" the chair HOG problem using technology, such as electronically paired chair tags and bracelets with embedded trackers, supported by enforced staff processes, policies and protocols. But I doubt that management companies find it enough of a priority to invest in it.

 

[redslp]

This burns me up, too. When I go to workout in early AM, someone has already come down & put towels on the last 4 chairs near the entrance to get to the WKORV workout room. Don't know if it helps, but there is a sign near the towel shack at the WKORV pool that notes 1 person can only reserve 2 chairs. May be something to use w/management - are you enforcing that or not?

Funny thing there was a sign directly in front of this group. The group folded the sign and placed it out of the way. Management attempts to enforce the rules.

 

[WBP]

Tired of these people..... Every morning 1 or 2 of them holding the spots for 8 people. They keep these lounge chairs all day.

Here you go (the video is priceless):

http://tugbbs.com/forums/index.php?...rmits-people-to-reserve-prime-lounges.206713/

 

[redslp]

Thanks for everyone's support. In the opinion of management and security, this group acted within the rules. In my discussion with the manager I told her, I respectfully disagree that 3 people for 8 chairs and leaving the chair I eventually sat in unattended for over an hour was not within the confines of the rules. Management, security, and many other guests I met during my stay wholeheartedly agree that this group was not acting with spirit of the law.

Regardless of whether the group acted within the rules regarding reserving chairs, I think we can all agree that the response of the man that threw the lounge chair next to me and the response of the woman that called me vile names and threatened to punch me in the face, is reprehensible.

I was honest when management and security asked me if I moved the towels to sit in the chair and consequently was escorted from the chair.

The members of the group and the two who were verbally threatening me, all denied that it happened, and were allowed to stay.

Management was sympathetic and made generous amends to me for my experience. While the incident was unfortunate, it won't keep from going back or enjoying this beautiful resort.

ADMIN: Now that the party has checked out and the woman in the picture is no longer a threat to anyone at the resort, please feel free to remove the picture or let me know how to delete it.

 

[beachlynn]

Tired of these people..... Every morning 1 or 2 of them holding the spots for 8 people. They keep these lounge chairs all day.

It is sad to have to do it but maybe if they limited the number of towels that one can get to say 4 it might help. If you and your party are really down at the pool then a couple of you can get enough towels at the pool hut. I totally get wanting good lounge chairs but if everybody used them the right way with the ebb and flow of leaving to eat or what not it would probably all work out. Sadly, rude people are going to be rude people.

 

[okwiater]

It is sad to have to do it but maybe if they limited the number of towels that one can get to say 4 it might help. If you and your party are really down at the pool then a couple of you can get enough towels at the pool hut.

This is a terrible idea as it inconveniences the handicapped, the elderly, and parents with young children. And, it won't stop somebody from visiting the hut multiple times to obtain towels. Nor will it stop somebody from keeping extra towels overnight to "mark" the loungers early the next morning. There are much better ways of enforcing the rules without such a roundabout and ineffectual policy.

 

[TUGBrian]

ADMIN: Now that the party has checked out and the woman in the picture is no longer a threat to anyone at the resort, please feel free to remove the picture or let me know how to delete it.

I have removed the photo at your request. although for future information etc...a person in this situation in a public place cannot claim or expect privacy from photography. (and most certainly not while engaging in a conversation/argument with you in a public place)

 

[vacationers]

I am fully on board with OP and against the people that do this.

But last year my wife and I wanted to hit the pool at Lagunamar before an early dinner. We went out to pool around 2:30pm and found a couple of chairs in the back (not close to pool) put down our towels and bags and got in the main pool. 30 minutes later we came out and found a couple had moved our stuff and took our chairs.

My wife and I looked at each other and then looked at them, but they wouldn't even make eye contact with me. We were headed back to the room anyway so I let it go, but really was annoying.

I guess this problem can cut both ways.

No, this is not an example of it cutting both ways. There is a difference between 30 minutes and over an hour.