rahulgopi
TUG Member
I made a reservation for 2 bedroom at Hawaii for Dec 2016 using 10000 credits and a token. I also purchased EPlus exchange option with the exchange. Last week I did an EPLUS exchange and changed my reservation from Hawaii to Orlando Florida for April 2017. After this EPLUS exchange another 10000 points and a token was taken from my account.
I called interval and they are saying that only the exchange fee is saved with EPLUS and exchange itself may require additional credits. That was not the case in the past as I have made number of EPLUS exchanges and never used additional credits.
I called Worldmark and they are looking into the situation. I am hoping I can get back my 10K credits and HK token back. I used II extensively for the flexibility EPLUS provides but this experience put a dent on that.
I called interval and they are saying that only the exchange fee is saved with EPLUS and exchange itself may require additional credits. That was not the case in the past as I have made number of EPLUS exchanges and never used additional credits.
I called Worldmark and they are looking into the situation. I am hoping I can get back my 10K credits and HK token back. I used II extensively for the flexibility EPLUS provides but this experience put a dent on that.