- Joined
- Mar 27, 2008
- Messages
- 2,193
- Reaction score
- 2,585
- Points
- 574
- Location
- California
- Resorts Owned
- Hyatt Highlands Inn, Hyatt Pinon Pointe
I contacted a very helpful, experienced (13 years with HRC) owner services rep today through 1.800.GOHYATT to get as much information as is available on HRP. She emphasized that "this program is brand new but we do have an extensive booklet made available to owner services representatives" to help answer questions.
Here is the lowdown on what I was able to learn:
Here is the lowdown on what I was able to learn:
- The HRP includes all HRC resorts except Hyatt Mountain Lodge, Hyatt Residences at Beaver Creek, Hyatt Main Street Station, and Hyatt Ka'anapali. (It does include Hyatt Aspen, which is the only Colorado property included in HRP.)
- HRP owners can buy points in quantities less than necessary for a 7-day stay.
- Reservations windows are similar to HRC, but not identical. (The rep told me I should contact sales for more details and offered to forward me to them, but I wasn't up to dealing with the sales weasels at this point.)
- Points stays can be combined with fixed week stays, meaning HRP owners can combine stays with weeks owned in HRC.
- "Inventory is limited, but is being expanded weekly to meet demand". (My interpretation of this item is that ILG is having some difficulty convincing HRC owners to convert to points and is therefore populating the HRP trust with weeks purchased by way of Hyatt's ROFR rights. As has been discussed elsewhere, this will be a slow and tedious process for Hyatt.)
- "While the program is open and available now, the intent is to sell this program quietly now but to expand to a much more robust program early next year." I asked for clarification on this point, but she was unable to give me more details, as she admitted she was reading from the booklet.