In the Cancellation Window - Do I Jump Ship

[DeniseM]

Thanks all who replied. I got a voicemail yesterday, Sunday, from the salesperson saying they got internal email notice of the cancellation. I'll likely just ignore them.

Yes - Ignore the sales person. They have NO impact in your recession, and if you call you are just going to get the hard sale all over again.

 

[Passepartout]

Just consider the salesweasel's call a confirmation that they have received your rescission letter and are working on it. They wouldn't dare do otherwise. Don't answer or call them back. No good will come of that.

Oh, P.S. Your rescission letter was good. Brief, complete, to the point. I might have added that promotional materials are to be returned, but they might not ask or care.

Jim

 

[TUGBrian]

Welcome to TUG, you just saved $thousands of dollars!

 

[Robert Net]

Four days after signing Flex Vacation Ownership and returning home, I decided to cancel the purchase agreement. I read the contract and in the sixth day after signing it, I sent a cancellation letter by registered mail post with back return notification of reception option. Tried first call salesman, but they don't attend phone neither answer emails. Reading these foruns I am less concerned about loosing my money and be happy to receive it back. My doubt is, as I paid the entrance by credit card, perhaps the refund day will effectively occur after the regular monthly payment day of my credit card. Do you have any suggestion to do something else?

 

[DavidnRobin]

Four days after signing Flex Vacation Ownership and returning home, I decided to cancel the purchase agreement. I read the contract and in the sixth day after signing it, I sent a cancellation letter by registered mail post with back return notification of reception option. Tried first call salesman, but they don't attend phone neither answer emails. Reading these foruns I am less concerned about loosing my money and be happy to receive it back. My doubt is, as I paid the entrance by credit card, perhaps the refund day will effectively occur after the regular monthly payment day of my credit card. Do you have any suggestion to do something else?

As long as you sent recession letter within the time window - do not worry, you will get your money back. No one has ever reported not getting their money back as long as they followed recission instructions. Congrats on rescinding.

 

[dioxide45]

Four days after signing Flex Vacation Ownership and returning home, I decided to cancel the purchase agreement. I read the contract and in the sixth day after signing it, I sent a cancellation letter by registered mail post with back return notification of reception option. Tried first call salesman, but they don't attend phone neither answer emails. Reading these foruns I am less concerned about loosing my money and be happy to receive it back. My doubt is, as I paid the entrance by credit card, perhaps the refund day will effectively occur after the regular monthly payment day of my credit card. Do you have any suggestion to do something else?

Credit card refunds usually occur a few days after they are processed. It won't have anything to do with your payment or statement date and all to do with when Vistana processes the refund.

 

[Robert Net]

Yes, but the entrance I gave through the credit card will have to be paid paid next month. If the refunds command does not happen until a certain date, I will have to pay the entrance and wait for the refund to be made and become credit in the account two months ahead. I sent the letter and it takes between 8 to 12 days to arrive in the Administration Document Departmet. So, my pessimistic expectation is that I will have to pay for the amount given as entrance to the credit card bill and only after a month, at least, I will be reimbursed. Therefore, it must have a period with negative cash until it is approved and paid the refund. Thank you for your helpful words and I am more comfortable to know I am not the only one that passed to this situation.

 

[pedro47]

Thanks all who replied. I got a voicemail yesterday, Sunday, from the salesperson saying they got internal email notice of the cancellation. I'll likely just ignore them. According to the post office they got the letter on Wednesday last week. So it took them a few days to call.

I have not heard anything else otherwise. I also did not get my USPS return receipt back yet. I didn't say anything about the promotional materials. I also did not get the promotional credit on my account for my stay, which was fine with me as I would have had to give it back. Below is the letter I used. I'll continue to update this thread for those interested.

You did the right thing. Now just think about all the money you have saved in your pocket. Remember Monday was a National Holiday so you mail is one day behind.

 

[Passepartout]

Yes, but the entrance I gave through the credit card will have to be paid paid next month. If the refunds command does not happen until a certain date, I will have to pay the entrance and wait for the refund to be made and become credit in the account two months ahead. I sent the letter and it takes between 8 to 12 days to arrive in the Administration Document Departmet. So, my pessimistic expectation is that I will have to pay for the amount given as entrance to the credit card bill and only after a month, at least, I will be reimbursed. Therefore, it must have a period with negative cash until it is approved and paid the refund. Thank you for your helpful words and I am more comfortable to know I am not the only one that passed to this situation.

Robert, I don't think there will be a problem, but for your peace-of-mind, call the customer service phone number on the credit card, go through what it takes to talk to a human and tell them you want to dispute a possible charge. Tell them about the timeshare purchase that you are rescinding and that you expect the down payment to be refunded to the card, but don't want to incur a late charge if it doesn't come before the next billing cycle. They should be able to advise you on exactly what to do. Welcome to TUG.

Jim

 

[Robert Net]

Hello Jim, great idea, I had not thought about this possibility, I'll do it, possibly they should accept this proposal. Thank you very much!!

 

[dioxide45]

Yes, dispute the charge and you won't have to pay the amount of the dispute until it is settled.

 

[Robert Net]

Yes, dispute the charge and you won't have to pay the amount of the dispute until it is settled.

I have just phoned to card administration few minutes ago and they said it is not possible, I will have to pay if it falls at the next bill (and I have seen it will) and wait if at the next billing cycle the refund will be processed and the money returns as credit to my account. So, I'll be glad if at least I get paid back, thank you again!!