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Irma - The 400 Lb Gorilla In The Room

Discussion in 'Wyndham Vacation Resorts' started by chapjim, Sep 6, 2017.

  1. EAM

    EAM TUG Member

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    "For South Florida, Wyndham advised 1 of the four resorts is closed for renovations until further notice, one is open, they hope two open tomorrow."

    Santa Barbara was open but being renovated before the storm. Which one is closed until further notice?
     
  2. Braindead

    Braindead TUG Member

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    Royal Vista is closed for renovations. The hurricane had nothing to do with the planned closing for renovations but may have an impact on how long Royal Vista is closed for the renovations and repairs from Irma
     
  3. ilya

    ilya TUG Member

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    Not sure who you talked to but all pompano resorts are closed until September 22.
     
  4. perigo449

    perigo449 TUG Member

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    If you do a book a vacation search without dates it will give you a info box about if the resort is close above the view availability calendar tab. Here is an example.

    Due to the impact of Hurricane Irma, Wyndham Santa Barbara will be temporarily closed through Thursday, Sept. 28, 2017.
     
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  5. needhelp

    needhelp TUG Member

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    We were suppose to stay at Palm Aire next week. We were able to cancel the reservation but all the points did not return for some reason. Also they are not offering a refund/additional reservation credit.
     
  6. wjappraise

    wjappraise TUG Member

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    Ron-
    How is your home? And boat? And the paddleboarder highlighted in one of your photos?
     
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  7. ronparise

    ronparise TUG Member

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    I just got home today, we have power but no cable (tv & internet), my neighbors across the canal are still dark
    I have roof leaks, it dosen't look too serious, but several pieces of shingle were in the yard, and there are water stains in several places inside. The banana treas are on the ground, the top of the orchid tree snapped. the avocado is on its side, up rooted. My little deck boat looks fine. (The big boat (with the paddleboarder) is in California)
     
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  8. Braindead

    Braindead TUG Member

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    I know Jan M. - Ilya and others live in south Florida also.
    Does anyone else have an update on their house?

    Glad you left before your house was hit and you had a safe return trip home.
    Did you have enough water damage that your house will have to gutted to the framing?
    Sounds like you have a lot of work ahead of you!
    Have you decided to head to California permanently?
     
  9. ronparise

    ronparise TUG Member

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    Nothing like that

    In fact I think the shingles I found are from a neighbor's house. And I don't see any water in my house only some stains on the ceiling. No puddles on the floor It's clear water got in, but not a whole lot. Chances are it blew in through a ridge vent

    I was gone for 6 days. And had electric when I got back yesterday. If I lost power at all it was only for a day. My neighbors across the canal still don't have power and I can hear their generators all day and night

    I will probably lose my avacodo tree it didn't break but it was partially uprooted, the bananas are gone and I lost a hedge and an orchid tree

    I got lucky

    I don't know about Jan
     
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  10. am1

    am1 TUG Member

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    Cut the banana trees about a foot from the ground. Should come back bigger then before. An avocado tree can be cut as high as possible on the main trunk and it will grow back as well. May give it a chance for the roots to stabilize or be too much stress for the tree at once. But worth a shot.
     
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  11. ronparise

    ronparise TUG Member

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    I know about the banana . I thin them out every year, cutting about half of them to the ground.. and i have to do it again the next year
    Ive got a tree guy coming in next week to try to save the avacodo
     
    Last edited: Sep 15, 2017
  12. Sandy VDH

    Sandy VDH TUG Review Crew: Expert TUG Member

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    Is there any place on Wyndham that lists the status of resorts impacted by Irma. You would not think it would be so hard to find info. But not finding anything.


    OK, I am updating my own post. Trying to book a stay at the resort is the ONLY place these Irma updates show up. They should populate this info someplace else in addition to the booking method. Yet again wyndham has no idea of how people want to look up information.
     
    Last edited: Sep 17, 2017
  13. chapjim

    chapjim TUG Member

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    Wyndham has that annoying Hurricane Irma banner that loads every time a page loads. Once when you log in would be sufficient. I haven't seen what I would call "up to date" notices. A lot of Florida resorts purport to be open now or that they will open around 9/23. I suspect "open" doesn't mean "fully operational" in many cases.

    I own at a non-Wyndham resort in Cocoa Beach, which was hit particularly hard. It has power but still doesn't have water. The resort's website says there is water intrusion in some oceanfront/ocean view units. (It has no other kind!) I wonder about the rest of the town and how quickly other places will open. I have a reservation there in early October that I never had any intention of occupying and don't want to rent not knowing the state of the facility and the village. May look for another week later if anything is available.
     
  14. Sandi Bo

    Sandi Bo TUG Member

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    I had the same thought. One time per login is enough! Also maybe date it so we know if it's something we've already read. Hard to tell if/when it was last updated until you read it.

    Good luck regarding other concerns noted (locations open, status, etc). Yes, it would be nice if there was detailed information available (and not in the banner, the banner could direct us to the detailed info).
     
  15. wjappraise

    wjappraise TUG Member

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    That's not even the case. I have our bishop and his extended family staying at Edisto in a 4 bedroom Presidential starting next Sunday 9/24. Because of this post I checked in making a reservation there. No warning. Just not available. So I called the resort. Guess what: they're currently closed. And they plan to open September 22 but only partially. And the four-bedroom presidential unit probably will not be ready. There are 12 people flying in to stay at that unit.

    What a mess. But Wyndham has their priorities. They sent me a message stating I have two reservations with the same name and they're going to cancel it if I don't buy a guest reservation.

    Good Lord is this company screwed up or what? They could not contact me to let me know that we have a potential snafu but they did contact me to let me know that they want their $99.


    Sent from my iPhone using Tapatalk
     
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  16. Avislo

    Avislo Guest

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    Priorities.
     
  17. EAM

    EAM TUG Member

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    We booked a four day stay at Santa Barbara for our son, starting September 29. I hope the resort does open again that day. We received no notice about the closure from Wyndham. I tried calling the resort tonight and was told it was closed due to the hurricane, and that we'd have to call owner services in the morning to find out if we need to cancel the reservation or not. Our son already booked air travel (not Southwest), so it would be expensive for him to have to switch to a different destination. Any recommendations for this situation?
     
  18. Avislo

    Avislo Guest

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    "Wyndham Santa Barbara Overview
    Resort Closure
    • Resort closed thru 10/12/17.
    Renovation Notice
    • The resort will undergo air conditioning unit upgrades and exterior painting Sept. 1 - Oct. 31, 2017. Parking may be restricted in some areas. Dates are subject to change"
    The above was copied from the Extra Holidays site.

    A Wyndham Rep will advise in the morning if Wyndham is honoring existing reservations. If not and the situation is such that a different town is not doable, the best option might be to cancel the reservation and see if any hotels etc. are open and taking reservations in the area.

    The other option is to look at other Wyndham Resorts in Florida and rent a car to drive to whatever is within reach.
     
  19. EAM

    EAM TUG Member

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    The Club Wyndham page still says Santa Barbara due to reopen on the 29th, but the Extra Holidays site says it is closed until October 12. It would be nice if they were consistent.
     
  20. Roger830

    Roger830 TUG Member

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    Perhaps they don't want to rent and subject themselves to negative reviews because of the noise, but it's ok for point users.
     
  21. Jan M.

    Jan M. Guest

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    I'm still in Cleveland, Ohio at our son's since August 25 to help them with our granddaughters while our son trains for a new position. He normally works nights but the training is on the day shift. I will finally be going home on Monday.

    I booked my husband a night at Cypress Palms and a flight up here on Friday morning before Irma hit. The drive to Orlando that Thursday afternoon took longer than normal as there were several accidents on the turnpike that had traffic stopped. He ended up getting off the turnpike to take a different route. Getting him home was a much bigger challenge. He was supposed to fly home on Tuesday but had his flight cancelled that day and the next also. On Thursday he was finally able to get back to Orlando. I had reserved covered parking for him and the car sustained no damage, he had no problem finding an open gas station and the drive back to Tamarac was uneventful.

    Our home is fine. The neighbors said the power was off for several hours. When he was closing up the house before leaving I told my husband to freeze a cup of water and set a quarter on top of the ice. When he got home the quarter was still on top of the ice so he knew everything in the freezer was fine. The only casualty was the big pot with my bougainvillea in it. Between the wind and the water cascading off the roof the pot broke and plant fell out. The plant itself survived the hurricane but may not survive my husband's attempt to re-pot it.
     
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  22. Panina

    Panina TUG Review Crew: Veteran TUG Member

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    Glad your home is fine. Love your tip of freezing a cup of ice and setting a quarter on the top. Will be a standard in my freezer from now on.
     

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