Well, now that there are more of us, not as often. :ignore:
I usually get a room view upgrade (corner room, higher floor etc.., but a few times I've actually received a major upgrade. Just recently I arrived VERY late at the Cosmopolitan and found out upon arrival that the hotel was sold out. I paid for a Bellagio view room and had hoped for an upgrade to a premium Bellagio view using my status. When I got there they tried to put me in a lower tier Bellagio view room instead. I insisted that I had hoped to be upgraded, not downgraded in that Bellagio view category. I also reminded them that I was a very long term Gold Elite member and that the room they issued me was not acceptable. They made me wait for a minute or two and came back with a major upgrade to a 900sf 2-bath suite that was front and center with an amazing view.
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Omg lucky you! But it shows you have to know the rules and be your own advocate. Good job!