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Planned HGVC website enhancements for 2017 includes...

natarajanv

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Planned enhancements for 2017 include:

  • Club’s top digital priority is providing a new availability and booking process that allows Members to see availability across multiple properties in a location, and across all unit types. For example, you will be able to see all five Honolulu properties and their unit types in one scrollable view, making it easier to book a vacation. This is very similar to the old “Revolution” booking engine, which many Members have been asking for.
  • An improved Member dashboard with RCI integration and the ability to directly book your Home Week
  • Online booking for select affiliate properties
  • Online requests for ClubPartner Perk certificates

http://clubtraveler.hgvclub.com/pla...lubtraveler&utm_medium=email&utm_campaign=hgv
 

dsmrp

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Sounds great thanks for posting. Just hope these changes will come earlier or mid year, rather than year's end. And starting off with 1st bullet item in list.
 

Blues

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Agree with Sandra, it's good that they listened to their users. Though the skeptic in me assumes that it's because the switch over to the new site has caused lots of additional traffic to their CS reps, which means higher costs for them. I too hope that they accomplish #1 quickly. But really, why couldn't they have left up the old site until the new one was more functional?
 

Talent312

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Can't they take responsibility and say, "Mea Culpa?"
Apparently, its not in their bones to admit they messed up.

So, we're being given "enhancements," instead "fixes."
Either way, I ain't holding my breath.

.
 

Sandy VDH

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I also want them to allow you to change a elite 7 day free reservation to a non-free reservation and collect the fee at that time. Right now you have to cancel and rebook, and there is a chance that you lose your initial reservation.
 

Panina

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  • Online booking for select affiliate properties, .....this would be an enhancement, I wonder which ones?
 

Jason245

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  • Online booking for select affiliate properties, .....this would be an enhancement, I wonder which ones?
I am hoping fl affiliates.



Sent from my SAMSUNG-SM-N910A using Tapatalk
 

hurnik

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Yeah, I'll believe it when I see it. After all, they asked for our feedback BEFORE they went live with the crap website and basically ignored everyone.
 

brp

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Can't they take responsibility and say, "Mea Culpa?"
Apparently, its not in their bones to admit they messed up.

So, we're being given "enhancements," instead "fixes."
Either way, I ain't holding my breath.

.

I posted about this change (to be more like Revolution) a couple of weeks ago in another thread. I included the email they sent me in which they said they had "listened to their members" in doing this. Certainly sounds like an admission of "we didn't do a great job the first time" to me :)

Are we doing okay with the new website?

Cheers.
 
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