Hi Sharon,
We traded into Smuggs using a week at Vacation Village in the Berkshires. We had an ongoing search for seven months prior. We checked into the resort on Aug.13, for seven nights. The building we were in was close to the village, I "think" it was called the Maples, but I can't be sure. We had a two bedroom, one bathroom unit. The bathroom was so small you could hardly turnaround in it. The unit was old and really didn't appear that clean. My sons refused to sleep in the second bedroom for that reason, and chose to sleep on the fold out couch. The second day we were there the tv broke and they replaced it with a small old tv. I was totally disappointed with the unit, the washer and dryer were in the basement and didn't work properly, even our neighbor who was an owner was comlaining to us.
The exercise room was in a much newer part of the resort. To get there we had to drive. Upon exiting the resort we took a left, went up a hill and turned left into this part of the resort. This area had a building that you needed to access with your room key. This place was quite nice. The exercise room was small, for instance there was only one treadmill, which I had to wait in line to use each time, but luckily there wasn't many people using the room. The building also had a room with two pool tables which my sons loved. There was only a very small fee charged to use the exercise room, which in my opinion is ok, because it keeps other people who really aren't interested out. The pooltables of course were extra, but that is the same at other resorts.
I was really bothered by the $250.00 resort fee we were charged in order to use the pools. Last year was the first year they implemented this fee, and I totally feel it was such a ripoff. The pools which they term as "water parks" were by no means any nicer than the ones at the Vistana or Orange Lake, and these other resorts don't charge a fee. I feel as a guest I should be able to use the amenities, my home resort doesn't charge other exchangers.
I have to say, I had heard positive things about this resort, which is why I had an ongoing search trying to get an exchange. But, we were very disappointed. Had we been put in a newer unit, perhaps our experience would have been better. By the way, we were never contacted to take a tour, I guess they knew better.LOL I hope this is helpful. I hope you have a better experience than we did. Obviously, there are many people who do. Sue