RE; resort cert's.
I to have 2 cert. in my acct. I just talked with a super. because I had a bonus wk. disappear,and he told me that I didn't have,and never had and that their was no such thing as a bonus week any longer and they were purging the system of them, and that the resort cert's. were good for 545 days,even thou mine said good until 11 mar. so i'm calling them back to pick another fight ,how much worse can they mess up my acct. ( LOL )and for 3 days I tried to confirm a resort that was apparently never there as I talked to tech. support for the 5th time and the man said they were just ghosts that they were not really there under that system but were under extra vacations if I wanted to pay full price instead of $179. exchange the 1st person could have explaned that,but then again that call center was in india .I think you can tell that they work with at least wyndham they have no idea what their talking about and want you to believe it the lies they tell you !
I to have 2 cert. in my acct. I just talked with a super. because I had a bonus wk. disappear,and he told me that I didn't have,and never had and that their was no such thing as a bonus week any longer and they were purging the system of them, and that the resort cert's. were good for 545 days,even thou mine said good until 11 mar. so i'm calling them back to pick another fight ,how much worse can they mess up my acct. ( LOL )and for 3 days I tried to confirm a resort that was apparently never there as I talked to tech. support for the 5th time and the man said they were just ghosts that they were not really there under that system but were under extra vacations if I wanted to pay full price instead of $179. exchange the 1st person could have explaned that,but then again that call center was in india .I think you can tell that they work with at least wyndham they have no idea what their talking about and want you to believe it the lies they tell you !