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Old May 1, 2012, 01:04 PM   #1
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BBS Reg. Date: Jul 21, 05
Location: Arlington, TX
Posts: 72

Resorts: Sudwala - SA
Thumbs down Another Customer (Dis)Service From Spirit Airlines

How Spirit Airlines apparently feels towards our US veterans - http://www.foxnews.com/us/2012/05/01...enying-refund/

Pain is inevitable in this life, but suffering is completely optional.
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Old May 1, 2012, 04:44 PM   #2
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BBS Reg. Date: Jul 4, 07
Location: North Florida
Posts: 8,394

Resorts: HGVC, Gatlinburg
They could not pay me to fly on this airline. But it has nothing to do with a $197 refund. If you simply catch the bus, you may be okay. But cross your fingers if you have a layover or need any customer service.
"Carpe per diem -- seize the cheque."
― Robin Williams (revised his quote from Dead Poet's Society)
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Old May 2, 2012, 08:17 AM   #3
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If they make an exception for him then they should make it for everyone. There will always be someone with just as good a reason that needs to cancel.
In this situation it is very bad publicity and instead of boycotting people should not use the airline as it does not offer the services that people want.

I never have and do not plan on ever flying spirit airlines.
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Old May 2, 2012, 09:29 AM   #4
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Everyone knows how Spirit is. If you choose to fly with them, you get what exactly what they say - nothing. If that's not what you want then book with another airline. My DH had a flight booked with them on Sunday - a short jump to Tampa. The weather was crappy and our plans got changed. He could now fly out earlier. Spirit said 'too bad' and wanted to charge more than his ticket to cancel the flight. So DH paid for another ticket on a different airline, didn't pay to cancel the flight, and that was that. He knew what the deal was going in.

I feel bad for the guy, don't get me wrong, and it would have been nice for Spirit to compromise a bit, but that's not what they sell. And it is true - once an exception is made, everyone one wants one.
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Old May 2, 2012, 02:44 PM   #5
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If he could make a two-day drive, why couldn't he take a few hours flight?
Be kind. Everyone carries a burden you can't see.
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Old May 3, 2012, 06:24 AM   #6
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Resorts: Vistana Resort, Orlando Costa Linda, Aruba
Some illnesses and injuries preclude flying (pressure, etc.) but driving is okay. Friend had infection in leg and could not fly but could ride in a car or on a train.
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