Reserving week 1 online tomorrow morning

molemay · January 2, 2013, 03:08 PM

Has anyone else checked to see if they can get to the 2014 reservation calendar. I need to reserve two weeks (already tried the 13 month too late) tomorrow morning, and I can't get to the calendar where you select the check in date. I can only get to where you select your location and then it brings you to a screen where it asks you to select your usage option. I don't get any selections available and I am stuck at that point. I like to get my computer all set up before opening at 9am eastern. I chatted with someone online and they can see everything. She said it should open up tomorrow since it is the first day you can reserve for 2014. I'm just nervous that I'll end up spending an hour waiting to talk to someone on the phone instead of being able to reserve online in the morning.

Is anyone else able to get further in than I am?

Thanks,

Monika

m61376 · January 2, 2013, 07:03 PM

I can see the calendar with selections, but today would have been the 12 month mark for me, since the SC has a Thursday check-in day.

thinze3 · January 2, 2013, 08:11 PM

I cannot see the calendar yet either. It says "there is no availability within your season".

But I do like how you can make concurrent or consecutive reservations online. Since I always call, I haven't noticed that before.

dima · January 2, 2013, 09:11 PM

Do not worry, selections will become available at 9am.

SueDonJ · January 2, 2013, 09:30 PM

Quote:

Originally Posted by thinze3

I cannot see the calendar yet either. It says "there is no availability within your season".

But I do like how you can make concurrent or consecutive reservations online. Since I always call, I haven't noticed that before.

If we're able to make 13-mos concurrent/consecutive reservations online, that's a new feature we haven't talked about yet. Are you sure that you're not looking at a feature we've always had, where a request for 13-mos reservations is emailed but not immediately processed the way a single week gets reserved? (My reservation windows aren't open yet for 2014 Weeks so I'm not sure where you all are looking.)

Saintsfanfl · January 2, 2013, 09:38 PM

Quote:

Originally Posted by SueDonJ

If we're able to make 13-mos concurrent/consecutive reservations online, that's a new feature we haven't talked about yet. Are you sure that you're not looking at a feature we've always had, where a request for 13-mos reservations is emailed but not immediately processed the way a single week gets reserved? (My reservation windows aren't open yet for 2014 Weeks so I'm not sure where you all are looking.)

It's an option that wasn't there before but when you click the button you can't actually make the reservation. Instead a request form comes up. So no, you can't actually do it, it's just a tease. I can only imagine how long it takes for them to manually process those requests.

molemay · January 3, 2013, 09:09 AM

Well, I was lucky and got in through the DC reservation line without having to be put on hold at 6am this morning. Got the reservations I wanted. Turns out I still cannot get into the reservation calendar on the website though. Maybe there is something wrong with my account since someone mentioned above that they don't have any problems seeing the calendar.

CashEddie · January 3, 2013, 09:25 AM

I was able to get into online reservation system and was able to reserve CES 2014 week at Grand Chateau with not problems.

Larry · January 3, 2013, 02:22 PM

Quote:

Originally Posted by CashEddie

I was able to get into online reservation system and was able to reserve CES 2014 week at Grand Chateau with not problems.

OK??? So what is CES and what are the dates for CES

EKniager · January 3, 2013, 02:32 PM

Consumer Electronics Show.

CashEddie · January 3, 2013, 03:06 PM

Quote:

Originally Posted by Larry

OK??? So what is CES and what are the dates for CES

Cosumer Electronics Show. Big convention to unveil all the new electronics gadgets for 2014. The dates for the convention are January 7-10 2014. CES 2013 kicks off next Tuesday (01/08 - 01/11).

So CES week would be 01/05 - 01/12 2014.

molemay · January 3, 2013, 09:48 PM

It turns out my problem is with Internet Explorer version 10. My husband upgraded our computers to Windows 8 and the new Explorer doesn't want to see the options. When I use Google Chrome, I can see everything.

January 2, 2013, 03:08 PM	#1
molemay TUG Member BBS Reg. Date: Feb 28, 07 Location: Reno, NV Posts: 131 Resorts: Marriot Waiohai Beach Club, Marriott Ko'Olina Beach Club, Marriott Maui Ocean Club Lahaina Tower and Marriott Timberlodg	Reserving week 1 online tomorrow morning Has anyone else checked to see if they can get to the 2014 reservation calendar. I need to reserve two weeks (already tried the 13 month too late) tomorrow morning, and I can't get to the calendar where you select the check in date. I can only get to where you select your location and then it brings you to a screen where it asks you to select your usage option. I don't get any selections available and I am stuck at that point. I like to get my computer all set up before opening at 9am eastern. I chatted with someone online and they can see everything. She said it should open up tomorrow since it is the first day you can reserve for 2014. I'm just nervous that I'll end up spending an hour waiting to talk to someone on the phone instead of being able to reserve online in the morning. Is anyone else able to get further in than I am? Thanks, Monika

January 2, 2013, 08:11 PM	#3
thinze3 TUG Member BBS Reg. Date: Jun 5, 07 Location: Houston, TX Posts: 5,447	I cannot see the calendar yet either. It says "there is no availability within your season". But I do like how you can make concurrent or consecutive reservations online. Since I always call, I haven't noticed that before. __________________ Terry My Web Page

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January 2, 2013, 07:03 PM	#2
m61376 TUG Member BBS Reg. Date: Aug 2, 06 Location: NY Posts: 5,917 Resorts: Marriott's Aruba Surf Club	I can see the calendar with selections, but today would have been the 12 month mark for me, since the SC has a Thursday check-in day.

January 2, 2013, 09:11 PM	#4
dima TUG Member BBS Reg. Date: Sep 26, 09 Location: Moscow - San Diego Posts: 72 Resorts: Marbella Beach Resort; Aruba Surf Club; Waiohai Beach Club; Phuket Beach Club!	Do not worry, selections will become available at 9am.

January 3, 2013, 09:09 AM	#7
molemay TUG Member BBS Reg. Date: Feb 28, 07 Location: Reno, NV Posts: 131 Resorts: Marriot Waiohai Beach Club, Marriott Ko'Olina Beach Club, Marriott Maui Ocean Club Lahaina Tower and Marriott Timberlodg	Well, I was lucky and got in through the DC reservation line without having to be put on hold at 6am this morning. Got the reservations I wanted. Turns out I still cannot get into the reservation calendar on the website though. Maybe there is something wrong with my account since someone mentioned above that they don't have any problems seeing the calendar.

January 3, 2013, 09:25 AM	#8
CashEddie TUG Member BBS Reg. Date: Dec 4, 11 Location: Bowie, Maryland Posts: 294 Resorts: Marriott Grande Vista EOY (odd) Gold Season, Marriott Grand Chateau EOY (even), Marriott Harbour Point Week #28	I was able to get into online reservation system and was able to reserve CES 2014 week at Grand Chateau with not problems.

January 3, 2013, 02:32 PM	#10
EKniager TUG Member BBS Reg. Date: Sep 13, 11 Location: Sandhills Region, NC Posts: 314 Resorts: Aruba Surf Club - Platinum, Harbour Point at Shelter Cove, Week 21	Consumer Electronics Show.

January 3, 2013, 09:48 PM	#12
molemay TUG Member BBS Reg. Date: Feb 28, 07 Location: Reno, NV Posts: 131 Resorts: Marriot Waiohai Beach Club, Marriott Ko'Olina Beach Club, Marriott Maui Ocean Club Lahaina Tower and Marriott Timberlodg	It turns out my problem is with Internet Explorer version 10. My husband upgraded our computers to Windows 8 and the new Explorer doesn't want to see the options. When I use Google Chrome, I can see everything.