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Generics now Visible in RCI???

J

Joan-OH

TUG Member
Joined
Jan 2, 2007
Messages
230
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3
Location
NorthEast Ohio
I have a studio deposit I can search with, however, the site is very buggy and doesn't let me confirm. Have to run to work so I can't check it out more.

Does this mean we can now search with our generics? Shows my 28K deposit sees 67K units.

Joan-OH
 
Yesterday I saw my Generic Week under other deposits. I was confirming a couple of weeks I had on HOLD from Saturday. I, yesterday, could NOT search with that Generic ... you may have discovered LAST NIGHTS upgrade.

Good catch.:)
 
I still see my generics under "other" and are not searchable on-line.

Per VCs - RCI is "ready" but Wyn is not - currently targeting sometime next year (more 2nd qtr than 1st)
 
sandkastle4966 said:
I still see my generics under "other" and are not searchable on-line.

Per VCs - RCI is "ready" but Wyn is not - currently targeting sometime next year (more 2nd qtr than 1st)
Click to expand...

Geez, I guess it's a good thing I don't need to make a deposit in RCI yet.

Anyone want to make a wager with me on when it will happen? :wave:

Though I did notice with a non-Wyn deposit, you can change your ongoing search yourself now. No calling in or cancelling and starting over.
 
I have 2 generics, One of them is searchable. The other is under "other deposits" as I have an ongoing search with it.

I am able to search US, but I get error messages when searching Mexico. I like that I can see what's there, even if I do have to call in to get it. I hope they didn't make a big mistake and take it away tonight. I can see 2 bedroom Bentley Brooks in July and intend on getting one as soon as I figure out which one I want.

Joan-OH
 
My generic is NOT searchable. What gives? Any ideas on why the disparity.
 
Just got off the phone with RCI to make an exchange, because, although I can search, I can't confirm. VP told me she started to hear about people "seeing" their generics as visible deposits yesterday. However, the fact that it couldn't be confirmed online was "job security" for her.

So maybe they are phasing it in....maybe it's a big mistake. I got a July 18th, 2 bedroom Smokey Mountains for 28K, so I'm happy! :whoopie:

Joan-OH
 
Joan-OH said:
Just got off the phone with RCI to make an exchange, because, although I can search, I can't confirm. VP told me she started to hear about people "seeing" their generics as visible deposits yesterday. However, the fact that it couldn't be confirmed online was "job security" for her.

So maybe they are phasing it in....maybe it's a big mistake. I got a July 18th, 2 bedroom Smokey Mountains for 28K, so I'm happy! :whoopie:

Joan-OH
Click to expand...

After seeing your post I just unloaded a 28k for a 2 bedroom at Wyndham Nashville for 7/23.Woooo Hoooo! Thanks for posting! :whoopie: :whoopie:
 
Unable to find generics

I cannot even find my multiple generic deposits on RCI site. I cannot find the category "other" to check. Several have mentioned seeing their deposits under "other". I seem to have lost that ability since one of the recent enhancements.
How do you find "other" catergory?
TIA
Benjy
 
Benjy said:
I cannot even find my multiple generic deposits on RCI site. I cannot find the category "other" to check. Several have mentioned seeing their deposits under "other". I seem to have lost that ability since one of the recent enhancements.
How do you find "other" catergory?
TIA
Benjy
Click to expand...

Like you, I never saw mine either, even under "other deposits" .... that is up until 2 days ago.

Joan-OH
 
Benjy said:
I cannot even find my multiple generic deposits on RCI site. I cannot find the category "other" to check. Several have mentioned seeing their deposits under "other". I seem to have lost that ability since one of the recent enhancements.
How do you find "other" catergory?
TIA
Benjy
Click to expand...

See screen shot. (you may have to enlarge it)

Generic deposits will appear in the Other Weeks section.

Click on View Other Weeks in your account to see them (if available).
 

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Still no luck

Thanks for the responses and screenshot. Mine onle shows no weeks have been deposited and the elusive other weeks category cannot be found. I will keep checking and maybe they will show up someday.
Benjy
 
quick reminder for me. generic weeks should still be charged at the online rate of $164 as there is NO option to book these online. Is that correct, or are we stuck with the phone rate of $189. Or are these rates even wrong?
 
Joan-OH said:
I got a July 18th, 2 bedroom Smokey Mountains for 28K, so I'm happy! :whoopie:

Joan-OH
Click to expand...

Thanks for the tip, I have the 11th of July on hold for my brother. Also obtained with a 28K deposit. My brother needs to decide if this week your your week will work for him.
 
Sandy Lovell said:
quick reminder for me. generic weeks should still be charged at the online rate of $164 as there is NO option to book these online. Is that correct, or are we stuck with the phone rate of $189. Or are these rates even wrong?
Click to expand...

Sandy,

RCI changed the fee for Generics recently to $189. Not fair since we can not reserve online.

You can try and use code# 203010 to get $25 off the call center exchange fee.
 
Benjy said:
Thanks for the responses and screenshot. Mine onle shows no weeks have been deposited and the elusive other weeks category cannot be found. I will keep checking and maybe they will show up someday.
Benjy
Click to expand...

For some reason, Firefox seems to have a difficulty in displaying the 'other' category. Try using Internet Explorer if your aren't already.
 
Benjy said:
Thanks for the suggestion. Tried Internet explorer without result. Will keep checking every few days.
Benjy
Click to expand...

I think I saw a report that you have to have serachable week in order to see that link. It was few upgrade ago (which happens like every week).

Jya-Ning
 
Liz Wolf-Spada said:
Sorry, but what the heck is a "generic" week? I only know it in terms of prescription drugs.
Thanks,
Liz
Click to expand...

Wyndham (different from RCI) points owners are allowed to use their points to search in RCI Weeks. Wyndham consigns those points to RCI Weeks which allows them a certain amount of trading power, but because there's no actual deposited week (hence 'generic') it hasn't been possible to see potential trades online.

It's also possible to request that an actual week be deposited subject to availability. That would be a 'visible' deposit.
 
If you call RCI on the difference in the generic fee vs the visable fee they will only charge you the 165. It's not our fault that is what they deposited.

Also if you are attempting to try to book a reservation outside of when your membership has been paid it won't let you do it - you have to call it in. Fight that 189 fee as well and they will only charge you the 165. Have them transfer you to the internet team.

My membership shows as being paid thru 10/2010 but I was putting in an ongoing search for 2011 and it woun't let me do it.
 
No, we can no longer get the $164 exchange rate when we call for a generic exchange. Believe me, I complained plenty and spoke to two supervisors about it. I was told by the second supervisor that RCI had "given" Wyndham a grace period to maintain the $164 fee for the generics, but that it had expired and now all Wyndham generic exchanges are charged the $189 fee. It stinks.

Of course, when you talk to Wyndham it's RCI's fault that we can't search with generics, and when you talk to RCI they say it's Wyndham's problem.
 
The fee is going to be higher in January, too. RCI has to pay for that lawsuit, so they are going to get their money back through additional fees. :(
 
Online Search!

I just now got off the phone with the RCI/Wyndham person. I Made 3 deposits online(and checked the box) 70K, 42K and 28K on 12/1/2009. They are still not in RCI yet and when they get there, they will not be online searchable. She said it is not system supported and no idea when it will be. I guess the phrase not system supported is the new excuse. I asked why Wyndham has that feature on their online deposit form. She knew nothing about that. I know some get online searching and some don't. But I thought it was supposed to be in place by this time. She actually blew me off on the phone, like I was bothering her to ask questions. Darn, I should have gotten her name.
Very frustrating when they keep answering your questions with the same answer.:shrug: :wall: :wall: :wall: :wall: :wall:
 
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