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Old March 13, 2010, 04:38 PM   #1
tlwmkw
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Paypal question

So, bought something from E-bay, which I rarely do. Won the auction and went to pay with Paypal and it said that the account associated with my e-mail address was "locked out" and to call. Anyone else have this happen? I may have used the wrong pass word because it's been so long since I've used it but it seemed a little odd. Ended up creating a new account with a different e-mail address.

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Old March 13, 2010, 05:46 PM   #2
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Old March 13, 2010, 05:57 PM   #3
klynn
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Originally Posted by tlwmkw View Post
So, bought something from E-bay, which I rarely do. Won the auction and went to pay with Paypal and it said that the account associated with my e-mail address was "locked out" and to call. Anyone else have this happen? I may have used the wrong pass word because it's been so long since I've used it but it seemed a little odd. Ended up creating a new account with a different e-mail address.

tlwmkw
The one time that happened to me was when my account was hijacked and someone had already bought things with my money.
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Old March 13, 2010, 07:00 PM   #4
tlwmkw
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How do you know if the account is hijacked? I didn't have it linked to a bank account but now I'm worried. I guess I'll have to call and cancel the old account.

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Old March 13, 2010, 07:05 PM   #5
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Paypal locks old accounts that have not agreed to changes in account terms. You can call and reactivate or open a new account as you did.
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Old March 13, 2010, 07:34 PM   #6
klynn
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How do you know if the account is hijacked? I didn't have it linked to a bank account but now I'm worried. I guess I'll have to call and cancel the old account.

tlwmkw
When I called PayPal they told me. In the end, my money was refunded. It took a few weeks though.
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