KCI
TUG Member
This year I purchased the Deluxe program that requires you to use the internet to prepare your return. Normally I download the program to my computer, but not this year. I found that the internet program lacked many of the prompts and program aids that I was use to with the downloaded program. Many of the ways to save money just weren't there. I called H&R to find out why I was having problems and they confided that the online version is far less detail oriented than the program you put on your computer. One of the biggest problems I had was that since you don't pay to use the online version until you are ready to finish, you can't look at the return. Example, the first action I took was to transfer last years information into this years. It didn't work, but I didn't know it until I was done and paid for it. When I asked H&R about that, thier answer was it doesn't transfer the information unless you pay extra for that option. Another problem, I use the standard deduction, but I wanted to select the option of getting an addition deduction by using state sales tax instead of Property taxes. That version does not allow you to choose. When I complained to H&R they agreed that the download version was much better for my use and were nice enough to provide me a free download since I had already paid for the internet version.
So my advise is spend a couple bucks more for the more detailed download version.
KCI Wingman
So my advise is spend a couple bucks more for the more detailed download version.
KCI Wingman