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Wyndham buying shell [merged]

lcml11

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I was told by a Wyndham rep today that we will see some Shell resports in the Wyndham Member's Directory for 2013. The relationship will be similar to the relationship between Wyndham and Worldmark. If Shell owners want to book into Wyndham, they will have to do it by exchanging. This person telling me this did not have any further details to share, but it does sound credible. Does anyone know when we can expect the 2013 Member's Directory to come out? I think that will help clear up the Wyndham owners' side understanding of the relationship. The complexities of sorting out the actual relationship is part of what's keeping it from being a straight announcement of how it will be.

Reservations is confirming that some Shell resorts will start having availablity in 2013. The 2013 resort directory should be coming out shortly. If anyone out there owns Shell, maybe they could call their reservation system and ask if there is any Wyndham inventory that will be showing up in 2013 and let us know the answer.
 

Picker57

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Speaking in broad terms that will not apply to every case we noticed a disturbing trend in Wyndham general maintenance/housekeeping at the unit level has been in decline for a number of years. It seems extremely lackadaisical and hit and miss at best. Even when called on it and asked to specifically return and address shortcomings the end result we saw wasn't up to even the most basic standards of completeness that would be expected. And forget any extras or "spit & polish" - you're lucky if the refrigerator case got a cursory wipe - no way did the interior get a careful cleaning. Dirt under dressers/beds/sofas/chairs, dust on pictures, table tops, lack of overall feel of completeness is rampant it seems.

The cleaning staff appears to be trying to make or break strict timelines to get in & out of units rather than any type of rigorous cleaning goals. We long ago gave up expecting a sparkling clean Wyndham unit at arrival and, even after a special request, have learned to double check everything and watch carefully for ants, etc in Wyndham units. Too bad as the units themselves tend to be, in most cases, quite well designed & equipped. But not particularly well maintained or cleaned. So it goes.

Thanks John - That's pretty consistent with our (rather limited) observation. Glad to know we weren't hallucinating. It bothers me that "management" (which does include maintenance and cleaning) will be taken over by Wyndham. And, granted, we've been spoiled with the Shell units which, in our experience, have ALWAYS been spit/polish clean. We're crossing our fingers that that won't change. This'll help with some travel decisions for next season.

----------Zach
 

Dedibble

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Ive just read a bunch if info on the Shell site as well as ainfo thread here on TUG,,I cant imagine how they will be integrated at our level....I think its going to be a third system

perhaps the unsold units will be put into Worldmark or Wyndham and the owners of fixed weeks in the shell system may have an option to convert to Shell or Wyndham , or not at all. but I doubt that they will convert all those already issued shell points to Wyndham points..I just dont see it happening

Yep, my greatest concern is that Wyndham will invite us to meetings to tell us about how wonderful it will be now for us as they have added more resorts to the system........then tell us we need to upgrade our portfolio to one of their new systems in order to have access. They never ever stop squeezing owners for more. I hope I am wrong
 

Dedibble

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But, note that I said we couldn't join Wyndham unless we purchased a 2nd week from Wyndham at full sticker. We didn't join.

Yes, that's how Wyndham rolls: blood suckers! They are going to play both ends on this one. Shell owners will be extorted as well as Wyndham owners. It's disgusting. It's never really about improving the quality for owners. If they were in touch at all with the "real world" they would take care of their existing owners. You know; that attraction thing. If I went home and talked about an awesome experience with Wyndham people would want to get in the game but most people say no way! Besides the point that there is nothing that motivates me to give them leads to prospective buyers anyway. When they lay out that 81/2 x 11 sheet and ask for referrals I Am like: "you are kidding me!!! You want me to help you get more people on board so that I, (a current owner that has already paid in the thousands of dollars)have even a harder time booking in oversold properties." It's soooo frustrating.
 

Dedibble

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Thanks John - That's pretty consistent with our (rather limited) observation. Glad to know we weren't hallucinating. It bothers me that "management" (which does include maintenance and cleaning) will be taken over by Wyndham. And, granted, we've been spoiled with the Shell units which, in our experience, have ALWAYS been spit/polish clean. We're crossing our fingers that that won't change. This'll help with some travel decisions for next season.

----------Zach

Not surprising at all: typical big business: cut cleaning staff so the people on the top can give themselves raises! You know the millions they already make on the backs of the hard working owners paying monthly fees is not enough for those greedy b...s...ds!!!!! That is why the floors are sticky and the carpets stink when you check in
 

lcml11

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Wyndham has spoken

Yep, my greatest concern is that Wyndham will invite us to meetings to tell us about how wonderful it will be now for us as they have added more resorts to the system........then tell us we need to upgrade our portfolio to one of their new systems in order to have access. They never ever stop squeezing owners for more. I hope I am wrong

http://wyndham.jobs/las-vegas-nv/ow...-club-west-charleston-las-vegas/33078849/job/

"Wyndham Worldwide
Owner Upgrades Telesales Rep (Shell Vacations Club) - West Charleston - Las Vegas in Las Vegas Nevada United States
Title: Owner Upgrades Telesales Rep (Shell Vacations Club) - West Charleston - Las Vegas
Location: United States of America-Nevada-Las Vegas
Requisition ID: 1209097
Description:

We are excited about the addition of Shell Vacations Club to the Wyndham family and are launching a new sales line to celebrate!

Wyndham Vacation Ownership is the World''s largest Vacation Ownership Company with an impressive list of world-renowned destinations. We''ve grown and excelled by remaining true to our corporate values of integrity, accountability and exceptional customer service. It is the strong values and our "Count On Me" service promise of being respectful, being responsive and delivering great experiences exhibited by our team that continues to set us apart from the rest!

As an upgrades sales rep you will work directly with the Shell Vacations Club Owners via the telephone and Internet to upgrade their current level of ownership by selling them additional points, which will enable them to further enhance their future vacations! All while having fun in a upbeat, lively and professional environment."

Anybody received one of the phone calls yet?
 

lcml11

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Not surprising at all: typical big business: cut cleaning staff so the people on the top can give themselves raises! You know the millions they already make on the backs of the hard working owners paying monthly fees is not enough for those greedy b...s...ds!!!!! That is why the floors are sticky and the carpets stink when you check in

In my experience, this does not apply to Wyndham. I have not visted a Shell resort at this point so I do not know about them. If that is what Shell Vacation Club was doing, the users of Shell Vacation Club may very well be the big winner with the Wyndham Management Group taking over some of their resorts.
 

Dedibble

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It will be hard to have it both ways. Unless you make a developer purchase.

Exactly, that is the whole point as to why Wyndham made this move. Its just another avenue to sell sell sell! my guess is that when we talk to one of the over excited sales rep with Wyndham, they will spout of all the blessings to come to those who sign the dotted line.....I am guessing signing said dotted line will cost about $28,000.00
 

vacationhopeful

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... Besides the point that there is nothing that motivates me to give them leads to prospective buyers anyway. When they lay out that 81/2 x 11 sheet and ask for referrals ...

I put down the the names, addresses and phone numbers of people who OWE me money. Or ex-boyfriends. Or the neighborhood jerks. Or dorks at work.

That is so birds of a feather can flock together.
 

philemer

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Regardless of hers or your situation it can be worth it. Depends on what one has and wants.

I've heard that line from a timeshare salesman. Hmmmm.

Any updates from Wyndham?
 
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I actually went on a job interview with Wyndham. You know the calls, where they call you and offer you a mini-vacation for $250 or more, anywhere in the USA, and bring a friend! Personally, I could not do it, because I don't want to feel like I am "feeding lambs to wolves" (aka sales people).

But, VacationHopeful has the right idea. Refer those who are not on your preferred list of friends. You never know, they may accept it, not knowing what we know, and we make $$$!

TS
 

Picker57

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In my experience, this does not apply to Wyndham. I have not visted a Shell resort at this point so I do not know about them. If that is what Shell Vacation Club was doing, the users of Shell Vacation Club may very well be the big winner with the Wyndham Management Group taking over some of their resorts.

We've been Shell owners for 6-7 years and have never found one of their properties lacking in cleanliness or maintenance. My worry with this Wyndham thing runs the other way; I HAVE seen some pretty seedy Wyndham properties.

-------------Zach
 

Beefnot

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deleted....
 
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