• The TUGBBS forums are completely free and open to the public and exist as the absolute best place for owners to get help and advice about their timeshares for more than 30 years!

    Join Tens of Thousands of other Owners just like you here to get any and all Timeshare questions answered 24 hours a day!
  • TUG started 30 years ago in October 1993 as a group of regular Timeshare owners just like you!

    Read about our 30th anniversary: Happy 30th Birthday TUG!
  • TUG has a YouTube Channel to produce weekly short informative videos on popular Timeshare topics!

    Free memberships for every 50 subscribers!

    Visit TUG on Youtube!
  • TUG has now saved timeshare owners more than $21,000,000 dollars just by finding us in time to rescind a new Timeshare purchase! A truly incredible milestone!

    Read more here: TUG saves owners more than $21 Million dollars
  • Sign up to get the TUG Newsletter for free!

    60,000+ subscribing owners! A weekly recap of the best Timeshare resort reviews and the most popular topics discussed by owners!
  • Our official "end my sales presentation early" T-shirts are available again! Also come with the option for a free membership extension with purchase to offset the cost!

    All T-shirt options here!
  • A few of the most common links here on the forums for newbies and guests!

[How to] Reset a lost password and/or recover forgotten username

Status
Not open for further replies.

Makai Guy

Administrator
Joined
Jun 3, 2004
Messages
4,546
Reaction score
1,340
Points
649
Location
Aiken, SC, USA
Resorts Owned
Spicebush (Hilton Head Island)
Initial 'sanity check': This page deals only with the username and password required to log in to the free TUGBBS forums. This page does NOT deal with the password and username used for your TUG Member account (access to Reviews, Ratings, etc.) if you have paid to join TUG.

The bbs software is so protective of your password that it won't even reveal it to the system administrators, so it is not possible for us to send you a reminder of your bbs password.

Quick Hint: If you have a paid TUG Membership, and if you previously have set your Member Login password and your BBS password to the same value, you can find their common current password by retrieving your Member Login information from the Member Login system. Click here.​
You can, however, request TUGBBS to send an email which will:
  • address you by your account's username, and
  • allow you to choose a new password.
This can only be sent to the email address currently entered in your bbs profile. (If you can no longer retrieve email from the email address in your bbs profile, see this post.)
  1. To initiate a password reset, click the "Log in" link near the upper right corner of the screen.

  2. On the login dialog, click the 'Forgot your password?' link on the log in screen and enter your email address of record on the BBS.

  3. The bbs will send an email that addresses you by your chosen bbs username, plus a link to click to reset your password to a value of your choosing. This can only be sent to your email address of record.

    Nothing changes until you go to the link in the email and submit your revised password. This second step prevents people that know your email address from maliciously changing your bbs password without your knowledge, since this email will only go to you, not to them.
The email mentioned above will be sent immediately, but the net being what it is, delivery may not be instantaneous. Also, your system may classify this message as spam, so don't forget to check where your system places spam if you don't see it in your inbox. If you don't receive your email within an hour, please see the troubleshooting information in this thread: [How To] Deal with problems receiving email from the bbs

The procedure above updates only your BBS password.
If you are a TUG Member, it does NOT update your Member Login password. If you know your TUG Member Username and TUG Member password, you may change your TUG Member password by going here, logging in if necessary, then clicking the "update password" link in your TUG Member Dashboard page.

If you are a TUG member, TUG strongly recommends that you set both your Member Login password and your BBS password to the same value so that one set of login data will work for you everywhere on TUG.
 
Last edited:
Status
Not open for further replies.
Top