maddog2
newbie
Timeshare Scam artists are getting smarter all the time by re-inventing their sales tactics and aproaches. They are also enlisting 2, 3 and 4th company affiliates who become responsible for executing area's in your contract so that when you are not recieving the services promised by your initial sales rep, they can pass the grievence along stating that it is not their problem, and that you will need to contact the company yourself to have your dispute settled. Ya right? Suddenly, numbers don't work and emails are suddenly returned as "undeliverable". I am posting my situation here in the hopes that others, with simular stories, can share what they did, and the results that they achieved, when trying to cancel/modify their contract. There is strength in unity and it will be up to us to act collectively if we are going to have our Government recognise the impact that Timeshare Scams are haveing not only on the individual, but on Tourism as well.
Here is my story:
Letter of Complaint for Timeshare Scam
Hello;
I wish to log a formal complaint against the World Residence Club, and The Property Place, for fraud and
misrepresentation, to the sum of $40, 701.00. In March (Spring Break Mar.9-15, 2012) we were vacationing at
Vallarta Gardens (see attachment). While there, the resort had contracted the World Residence Club to sell
timeshares for their resort, Vallarta Gardens. Miguel (Mike) Lopez, Judy Bailey and Candi Ross were the salespeople
that we were assigned. We informed these salespeople that we already had 2 timeshares and that we didn't
need a third. Miguel then offered to purchase our existing timeshares via their affiliate /sister partner The
Property Place, for the purchase price of $51,840.00usd/$20,404.00usd net and that we would be paid this
amount within 120 days. Everything seemed in order, and they even put 10% of the purchuse price of our
timeshares as part of the down payment for the purchase at Vallarta gardens,so we agreed to buy there. About 6
weeks after we returned back to Canada, Miguel (Mike) Lopez, of the World Residence Club contacted us by phone to
inform us that we could upgrade our present contract WRCxxxxxxxxx from a 1 bedroom to that of a 2 bedroom
penthouse, at Vallarta Gardens for just an additional $12,000.00. Since they had seemed to be genuine people
who were routinely sending us documents via the email, we agreed. We were informed that we needed to wire
transfer the money, to a bank in Mexico. We did, and they emailed us a 2nd contract WRC xxxxxxxxxx which
apparently superceeded our first contract. We were also informed by Miguel, that if we didn't want to use our
weeks (8 in total), that The Property Place would rent them out for us @ $1800.00 provided that we purchased
the weeks first. So a 2nd wire transfer was sent to the World Residence Club for $3600.00 (4 weeks @$900.00
our cost). AWorld residence Club then issued us a confirmation number #xxxxxxxxxxxxx which was emailed
to The Property Place with a letter giving them (The Property Place) permission to rent these weeks.
We didn't start to become suspicious until emails and phone calls suddenly weren't returned, and the window
closed for being paid the monies that were due to us from The Property Place. I contacted Vallarta Gardens to
find out the status of our Timeshare and was shocked to learn that the World Residence Club had had their
contract with Vallarta Gardens, terminated on April 12, 2012, approx. 6-8 BEFORE they had contacted us for the
upgrade. When we informed them of our supposed upgrade, but were informed that the new contract with the
World Residence Club would not be honoured, nor compensated,as they were no longer dealing with the World
Residence Club, or anyone associated with them. In fact, Vallarta Gardens will be taking legal action against the
World Residence Club themselves, for fraud and misrepresentation. I have emailed both companies, the World
residence Club and The Property Place numerous times requesting payment or a full refund but unfortunately
they have stopped communicating with me altogether.
I have begun lodging complaints with US, Mexican and Canadian Agencies and Bureau's, and will continue to do
so until we have been compensated for this deliberate act of deceit, fraud and total misrepresentation. This is the
information that l have for these companies:
Vallarta Gardens Resort and Spa
Km.1.2de la carreteraa Punta de Mita, La Cruz de Huanacaxtle, Nayarit, Mexico
+52 1-866-500-4938
Contact: Mr. Greg Bloom
greg.j.bloom@gmail.com
Manager: Juan Becerra
Sales: Hans Snyman
Email: www.vallartagardens.com
World Residence Club (Also see recent new address below)
Av. Francisco Villa 1505 6
Residencial Fluvial Vallarta
Puerto Vallarta. C.P. 48312
1-866-978-8424 or (fax) 1-800-4509-236 or 1-305-704-2254 (Miguel Luis)
Email: memberservices@worldresidenceclub.com
Email: mikelopez20@yahoo.com
Sales Reps: Miguel Lopez, Judy Bailey, Candi Ross
Agents: Eddie Torres, Sarah Lares
The Property Place
2250 NW. 114th Ave. Unit 1N.
Miami, Florida
33172-3654
PH: 1-305-935-0659, 1-866-978-8514, 1-800-935-0659, 1-305-704-2126 Fax: 1-800-935-0659
WEB: www.thepropertyplacesite.com
Email: members@thepropertyplacesite.com
Agents: Sam Aguirre, Sam Lopez, Sam Patches, Eric Delgado
UPDATE: Upon further research on these 2 scrupulous companies, l came across some additional information, should any of you readers out there be in the same situation as we are with the WORLD RESIDENCE CLUB, VACANCY REWARDS, and THE PROPERTY PLACE:
World residence Club "NEW" Address
Av.Francisco Villa 1505-6
Fraccionamiento Fluvial
Puerto Vallarta, Jalisco, C.P. 48300
Mexico
Owner: Carlos Gadea
PH: (Mexico ext ??) 322-117-2113
Please respond if you have any additional information to offer. Thanking you in advance.
Here is my story:
Letter of Complaint for Timeshare Scam
Hello;
I wish to log a formal complaint against the World Residence Club, and The Property Place, for fraud and
misrepresentation, to the sum of $40, 701.00. In March (Spring Break Mar.9-15, 2012) we were vacationing at
Vallarta Gardens (see attachment). While there, the resort had contracted the World Residence Club to sell
timeshares for their resort, Vallarta Gardens. Miguel (Mike) Lopez, Judy Bailey and Candi Ross were the salespeople
that we were assigned. We informed these salespeople that we already had 2 timeshares and that we didn't
need a third. Miguel then offered to purchase our existing timeshares via their affiliate /sister partner The
Property Place, for the purchase price of $51,840.00usd/$20,404.00usd net and that we would be paid this
amount within 120 days. Everything seemed in order, and they even put 10% of the purchuse price of our
timeshares as part of the down payment for the purchase at Vallarta gardens,so we agreed to buy there. About 6
weeks after we returned back to Canada, Miguel (Mike) Lopez, of the World Residence Club contacted us by phone to
inform us that we could upgrade our present contract WRCxxxxxxxxx from a 1 bedroom to that of a 2 bedroom
penthouse, at Vallarta Gardens for just an additional $12,000.00. Since they had seemed to be genuine people
who were routinely sending us documents via the email, we agreed. We were informed that we needed to wire
transfer the money, to a bank in Mexico. We did, and they emailed us a 2nd contract WRC xxxxxxxxxx which
apparently superceeded our first contract. We were also informed by Miguel, that if we didn't want to use our
weeks (8 in total), that The Property Place would rent them out for us @ $1800.00 provided that we purchased
the weeks first. So a 2nd wire transfer was sent to the World Residence Club for $3600.00 (4 weeks @$900.00
our cost). AWorld residence Club then issued us a confirmation number #xxxxxxxxxxxxx which was emailed
to The Property Place with a letter giving them (The Property Place) permission to rent these weeks.
We didn't start to become suspicious until emails and phone calls suddenly weren't returned, and the window
closed for being paid the monies that were due to us from The Property Place. I contacted Vallarta Gardens to
find out the status of our Timeshare and was shocked to learn that the World Residence Club had had their
contract with Vallarta Gardens, terminated on April 12, 2012, approx. 6-8 BEFORE they had contacted us for the
upgrade. When we informed them of our supposed upgrade, but were informed that the new contract with the
World Residence Club would not be honoured, nor compensated,as they were no longer dealing with the World
Residence Club, or anyone associated with them. In fact, Vallarta Gardens will be taking legal action against the
World Residence Club themselves, for fraud and misrepresentation. I have emailed both companies, the World
residence Club and The Property Place numerous times requesting payment or a full refund but unfortunately
they have stopped communicating with me altogether.
I have begun lodging complaints with US, Mexican and Canadian Agencies and Bureau's, and will continue to do
so until we have been compensated for this deliberate act of deceit, fraud and total misrepresentation. This is the
information that l have for these companies:
Vallarta Gardens Resort and Spa
Km.1.2de la carreteraa Punta de Mita, La Cruz de Huanacaxtle, Nayarit, Mexico
+52 1-866-500-4938
Contact: Mr. Greg Bloom
greg.j.bloom@gmail.com
Manager: Juan Becerra
Sales: Hans Snyman
Email: www.vallartagardens.com
World Residence Club (Also see recent new address below)
Av. Francisco Villa 1505 6
Residencial Fluvial Vallarta
Puerto Vallarta. C.P. 48312
1-866-978-8424 or (fax) 1-800-4509-236 or 1-305-704-2254 (Miguel Luis)
Email: memberservices@worldresidenceclub.com
Email: mikelopez20@yahoo.com
Sales Reps: Miguel Lopez, Judy Bailey, Candi Ross
Agents: Eddie Torres, Sarah Lares
The Property Place
2250 NW. 114th Ave. Unit 1N.
Miami, Florida
33172-3654
PH: 1-305-935-0659, 1-866-978-8514, 1-800-935-0659, 1-305-704-2126 Fax: 1-800-935-0659
WEB: www.thepropertyplacesite.com
Email: members@thepropertyplacesite.com
Agents: Sam Aguirre, Sam Lopez, Sam Patches, Eric Delgado
UPDATE: Upon further research on these 2 scrupulous companies, l came across some additional information, should any of you readers out there be in the same situation as we are with the WORLD RESIDENCE CLUB, VACANCY REWARDS, and THE PROPERTY PLACE:
World residence Club "NEW" Address
Av.Francisco Villa 1505-6
Fraccionamiento Fluvial
Puerto Vallarta, Jalisco, C.P. 48300
Mexico
Owner: Carlos Gadea
PH: (Mexico ext ??) 322-117-2113
Please respond if you have any additional information to offer. Thanking you in advance.