lilpooh108
newbie
- Joined
- Dec 13, 2011
- Messages
- 291
- Reaction score
- 0
- Points
- 176
1. If you are getting this error message and if you are using a timeshare branded portal into RCI, then at least one of your OGS requests may have a mismatch between the potential search date range or expiration date of the hidden placeholder and the requested check-in dates for your OGS. You may not want to just wait around for RCI to sort this out. Call RCI Web Support... when you have plenty of time available to wait on hold and to explain what you need.
2. Pay attention to the original start date for your OGS requests. Keep track of these! (I now have a "sticky note" on my laptop.) Do not attempt to modify an OGS to include dates which are more than 2 years out from the original start date.
Thanks so much for your explanation. I was actually just on the phone and the guy refused to help me and gave me a general "we know it's a problem and we'll fix it for everyone" spiel. It was incredibly frustrating.
(1) My question is --- does the mismatch then mean that my OGS are not actually working? I'd rather know now and start new searches then wait around for matches that won't happen.
(2) Do you mean the date of the OGS in place can't be 2 years old or the last check in date cannot be more than 2 years older than the originally searched check in date?
How would I get someone to try to fix the place holder issue for me? When I spoke to my tech support guy, he really seemed very disinterested and the conversation was all of 5 seconds.
My customer service person gave me a new OGS. Now I really wish I didn't mess with my old OGS. They were from last year