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Airline Problems

cedars

TUG Member
Joined
Jun 9, 2005
Messages
152
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Location
Burlington Ontario
I booked tickets last March from Toronto to Guadeloupe.with American Airlines. They called in August to say both ways require overnight in Miami. We kept outgoing but found direct flights home. Promised vouchers for almost 1000. CA. Never came. Promised again never came. Now with customer service- have# but no other response. Tried facebook, Twitter and sending registered letters to ceo and vice-president. Any other suggestions? Cedars


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BocaBoy

TUG Member
Joined
Jun 5, 2009
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Location
Wisconsin
Resorts Owned
Grand Chateau
Why vouchers? You were entitled to cash back if they changed your flight and you did not accept the changes.
 

bandbcdktt

TUG Member
Joined
Jun 29, 2013
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Location
Utah, USA
Gethuman.com website info

You could try gethuman.com and see if they have a different phone number for the airline. If they do, it will also list exact prompts needed to talk to someone live. It is a website that gives you contact info for actually reaching a live operator instead of electronic prompts.
 
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