Have you been able to pay your MF's? [Online function glitches.]

vacationlover2 · Nov 21, 2015

I put a penny in my other two units and paid my club dues. It works that way too.

aka Julie · Nov 21, 2015

SueDonJ said:
On a Mac with Safari I was able to pay Barony's MF's that showed up today but wasn't able to see the Oper Fee/Prop Tax/Res breakdown, and the Budget PDF link doesn't seem to be working. It was there for SurfWatch's when I paid those ...

Deleted. Found the answer.

Fairwinds · Nov 21, 2015

Just paid club dues without any issues including partial payments of MFs. HURRY before it down again. After entering the payment amount in the club dues box the make payment button did not work because I had neglected to check the acknowledgement box above.

rthib · Nov 23, 2015

Can't Pay Fees?

Anyone had any luck with the Maint Fee website.

I can not seem to get the make payment button to work.

Tried three different browsers, so wondering if it is me?

Luvtoride · Nov 23, 2015

There has been an ongoing thread for this topic over the past 2 weeks (which I started)..."Have you been able to pay your MF's? [Online function glitches.]".

I am now able to get in and view and pay my fees for 2 of my resorts via my Chrome browser (still doesn't work with IE). The other resort hasn't been billed yet.

Good luck.

amanda14 · Nov 23, 2015

It's an embarrassment. Giving them money to pay a bill should not be this difficult.

gblotter · Nov 24, 2015

The payment functionality seems to be down this morning.

I tried with three different browsers, but the "Make Payment" button is dead.

StevenTing · Nov 24, 2015

I just paid my fee for my points.

BobG7734 · Nov 24, 2015

Still cannot pay them!!!

"At this time, we are experiencing an interruption in service. Please accept our apologies and re-visit the site at a later time."
10-5-004

Wonder if they will accept my apology for a late payment!:rofl:

dioxide45 · Nov 24, 2015

I had no problems, didn't pay our last MF but had no issues clicking through on Make Payment. I am using Chrome

There are two Make Payment buttons, if there are two owners I suppose. One on the first screen where you select the owner, then another on the next page after you input how much you want to pay and check the acknowledgement box. You do have to enter an amount you want to pay, even if you are paying the whole amount.

MabelP · Nov 24, 2015

I finally gave up after three weeks of trying. I called directly to pay.

mbeach89 · Nov 25, 2015

No problemo

Paid mine without a hitch online this morning.

pspercy · Nov 25, 2015

Just now paid Club Dues (only) online, separately from MF, no problems.

Did not have to put $0.01 in MF slot etc.

n777lt · Nov 29, 2015

Via Firefox, website down. :annoyed:
Will try Chrome and Safari after we get back from theater tonight. Do not want to pay cash, do not want to phone in, and of course the Points MF is due Tuesday. Sent emails to avoid late fees....which they will have trouble collecting this year, I expect!

dioxide45 · Nov 29, 2015

Was able to access the MF section today in Chrome.

jimf41 · Nov 29, 2015

paid my MVC fee yesterday. No problem with Safari.

n777lt · Nov 29, 2015

Tried again, 3 hours later. Chrome and Firefox again didn't work, even after making an exception for my-vacationclub.com in the pop-up blocker. So I disabled the FF popup blocker completely, shut down and restarted FF, and viola! it worked.

For those encountering problems, you may find it useful to know that https://www.my-vacationclub.com/en-us/owners/fees/myvcwaitpage.jsp redirects to https://mfees.marriottvacationclub.com/timeshare/mfees/payment-details?section=MVW at least for an enrolled owner with US weeks.

I will now restart the pop-up blocker and create exceptions for www.my-vacationclub.com, https://my-vacationclub.com, marriottvacationclub.com, https://mfees.marriottvacationclub.com, and the specific pages I've listed. Maybe that will thwart the problem when I go to pay other MFs around the first of the year. :crash:

JIMinNC · Nov 30, 2015

Paid my Trust beneficial interests MF this AM without problem. System was really slow, but it worked fine. This was on a 27 inch iMac running Safari 9.0.1.

rsackett · Nov 30, 2015

Finally was able to pay mine by undoing my pop-up blocker!

Ray

Old Hickory · Dec 1, 2015

So I don't have to read the entire thread, what are the instructions to get a Chrome browser to work?

SueDonJ · Dec 1, 2015

Post #110. But in a later post somebody said Chrome didn't work so .... good luck!

suzannesimon · Dec 1, 2015

I haven't had any problems up until last night. I received a bill for a resort and couldn't remember if I'd already paid it. I logged on and was able to pull up the account. I then logged back in about 30 minutes later and it wouldn't open. It seems like every time I go to the Account page, it looks different. I can't figure out what they are doing. I was on Chrome last night.

taffy19 · Dec 1, 2015

I paid it last night but didn't get an email to confirm it nor today. It went through as it is a pending charge. Do they not send confirmation email messages?

Ann in CA · Dec 1, 2015

iconnections said:
I paid it last night but didn't get an email to confirm it nor today. It went through as it is a pending charge. Do they not send confirmation email messages?

Although I gave up online, I did receive instant confirmation email on the 30th after paying by phone. Probably calling to be sure it went through wouldn't hurt.

suzannesimon · Dec 1, 2015

That's why I logged on last night because I couldn't find a confirmation. It was showing a 0 balance. It took awhile for me to get it to show me a statement, unlike in previous years. When I logged on again, I couldn't even get the statement. It's pretty unreliable right now for some reason.

Have you been able to pay your MF's? [Online function glitches.]

vacationlover2

aka Julie

Fairwinds

TUG Review Crew

rthib

Luvtoride

TUG Review Crew

amanda14

Pool Education Team Member

gblotter

StevenTing

BobG7734

dioxide45

TUG Review Crew: Expert

MabelP

TUG Review Crew

mbeach89

pspercy

n777lt

dioxide45

TUG Review Crew: Expert

jimf41

n777lt

JIMinNC

TUG Review Crew: Expert

rsackett

Old Hickory

SueDonJ

suzannesimon

taffy19

Ann in CA

TUG Review Crew: Elite

suzannesimon