AutoSlash
newbie
This is a downside. Why not just book at the lower rate? When the person responds, either cancel the newer lower rate if they say NO or cancel the old higher rate if they say YES.
Just took some of the automatic out of the deal and added manual back in.
98% of our price reductions happen automatically since they are dropping the rate on the same car company and same class of vehicle. We will only ask for confirmation when we find a better deal with a different car company or higher car class. We used to auto-switch people, but we found that some people had a preference for specific car class (not wanting to move from an economy car to a premium car for less money) or company.
Hope this helps to explain things.