- Joined
- Jul 4, 2007
- Messages
- 17,496
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- HGVC & GTS
I called HGVC today about another issue...
The RCI "nights" reservation fee is charged to CC's as a "GPN Transaction," which seems to confuse Citi-Bank. They display it with a blurb for "Groupon" -- a coupon service.
But I also complained to a corporate-CSR about the incessant pop-up for the Point Protection Program and received this response: "Your fellow club members requested this reminder so they would not forget to enroll their points."
I suggested that their IT-geeks could at least figure out a way to stop it for accounts that have no-points to protect, like mine. She said that she'd pass it along. -- I wouldn't hold my breath.
The RCI "nights" reservation fee is charged to CC's as a "GPN Transaction," which seems to confuse Citi-Bank. They display it with a blurb for "Groupon" -- a coupon service.
But I also complained to a corporate-CSR about the incessant pop-up for the Point Protection Program and received this response: "Your fellow club members requested this reminder so they would not forget to enroll their points."
I suggested that their IT-geeks could at least figure out a way to stop it for accounts that have no-points to protect, like mine. She said that she'd pass it along. -- I wouldn't hold my breath.
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