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HGVC combined my 2 accounts

jehb2

TUG Member
Joined
Nov 6, 2005
Messages
2,184
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964
Points
473
Location
texas
HGVC combined my 2 accounts. I've always had 2 accounts. One for my HGVC developed resorts and one for my affiliate resorts. Well they finally combined them into 1 account. I don't mind. In fact I'm quite pleased. However, they did not notify me of the change. This caused a problem that took some time to resolve.
 

Cyberc

TUG Member
Joined
Jul 16, 2014
Messages
2,094
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643
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Location
Denmark
I own a true hgcv and an affiliate but my accounts has not been merged(yet)

I like the fact that I have two accounts, so if I for some reason is impacted by the 1:4 rule in RCI then I can always use my second account.
 

Talent312

TUG Review Crew: Veteran
TUG Member
Joined
Jul 4, 2007
Messages
17,503
Reaction score
7,312
Points
948
Resorts Owned
HGVC & GTS
I recently enrolled an affiliate that I purchased this Summer.
I prepared to see 2 accounts and pleased to find all the points in one.
.
 

Emi

Tug Review Crew: Rookie
TUG Member
Joined
Jun 7, 2005
Messages
296
Reaction score
20
Points
378
Location
NYC
I had 2 accounts, one for HGV properties and one for a subsidiary resort. Since we bought our first HGV directly from them 15 years ago, HGV assigned the account number which we have primarily used over the years. They merged our two account with no notice to us. Irrationally, they eliminated the account # they issued instead of the subsidiary account #. Makes no sense. Really wonder who is making the decisions at HGV. I was told HGV has a new technologies team who developed the latest inferior website. They just don't get who the customers are.
 

Sandy VDH

TUG Review Crew: Elite
TUG Member
Joined
Jun 6, 2005
Messages
9,856
Reaction score
4,241
Points
648
Location
Houston, TX
Resorts Owned
Wynd VIP Plat GF, HGVC Elite, WM, HICV, +
They combined by Seaworld and my Bay Club. Awesome.

Now I don't have to call to transfer BC points to SW account.
 
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