Iowa Rod
TUG Member
Last week I recieved an e mail offering a 5 night stay at KoOlina with 10,000 aa miles and a rental car for 699 I upgraded it to a 1 bed for an additional 100
I confirmed March 12-17 as I am using a marriott cat 6 hotel cert for the 17-24 on the big island. Now here is my problem, I set up the 12 days of lodging. Then I got my air through AA flying from des moines into hnl on the March 12Then flying aloha air from hnl to koa on March 17, then aa from koa to dsm on march 24. Now today I get a call from marriott stating that I took the KoOlina tour back in March of 06. The rep asked me If I had taken a tour in the last year and I stated no. I told him the last tour I had taken was back on March 06. He said no problem. Well I just purchased a hilton property and hope that after it closes I can get the Hawaiian Villiage for those dates. I think this is a very poor decision on Marriotts part. Any ideas on any recourse I may have.
Thanks, Rod
I confirmed March 12-17 as I am using a marriott cat 6 hotel cert for the 17-24 on the big island. Now here is my problem, I set up the 12 days of lodging. Then I got my air through AA flying from des moines into hnl on the March 12Then flying aloha air from hnl to koa on March 17, then aa from koa to dsm on march 24. Now today I get a call from marriott stating that I took the KoOlina tour back in March of 06. The rep asked me If I had taken a tour in the last year and I stated no. I told him the last tour I had taken was back on March 06. He said no problem. Well I just purchased a hilton property and hope that after it closes I can get the Hawaiian Villiage for those dates. I think this is a very poor decision on Marriotts part. Any ideas on any recourse I may have.
Thanks, Rod