wyatt-wyatt
TUG Member
Since Wyndham didn't have a whole week available at the location I was looking for, I booked two units for 4 days at that location, and then another 3 days at another nearby location. When I booked these over the phone the reservation agent didn't mention any sort of "guest fee," but a subsequent agent told me that I needed to pay this since I had 2 units under the same name for the same dates (minimum of $99) or the reservation would be canceled and my points confiscated.
I never knew that this guest fee existed and it seems quite unfair (especially since if my wife was a co-owner of the account we could simply put the second reservation under her name and to avoid it). Frankly, I'm sort of angry and Wyndham about this since its a classic fine print nickel & dime charge, and after all, since we have paid the required points, what do they care if one of the units is being used by a family member who is traveling with us. Wyndham doesn't publicize this guest fee much, and I'm surprised that they let us make the reservation without even mentioning it.
What have people's experiences been? If we simply let things go as they are (without paying the $99 guest fee) will they follow through with the threat to cancel the reservation? Or is this just a hollow threat designed to get extra money out of us?
Thanks for any advice.
I never knew that this guest fee existed and it seems quite unfair (especially since if my wife was a co-owner of the account we could simply put the second reservation under her name and to avoid it). Frankly, I'm sort of angry and Wyndham about this since its a classic fine print nickel & dime charge, and after all, since we have paid the required points, what do they care if one of the units is being used by a family member who is traveling with us. Wyndham doesn't publicize this guest fee much, and I'm surprised that they let us make the reservation without even mentioning it.
What have people's experiences been? If we simply let things go as they are (without paying the $99 guest fee) will they follow through with the threat to cancel the reservation? Or is this just a hollow threat designed to get extra money out of us?
Thanks for any advice.