Iwant2gonow
TUG Member
- Joined
- Jan 2, 2006
- Messages
- 354
- Reaction score
- 3
- Points
- 378
- Location
- Bluffton, South Carolina
- Resorts Owned
- Sheraton Vistana, Mountain View at Crown Ridge
Back in December I traded my studio for a hotel room at AC Hotel New Orleans Bourbon/French Quarter. Before finalizing the trade I ask what kind of room I would be given (King, 2 Doubles, Larger King Room, etc) I can't remember the exact reply but I did not receive an answer to which type of room. A few weeks after finalizing the trade I called Marriott reservations and at that time they did not have me in the system.
Now that my vacation is only 12 days away I called the Marriott location that I traded into and when they could not find my name they transferred me to main reservations and the person I spoke with found it very odd that I was not in their system or that I had not been given a Marriott confirmation number.
I called Platinum again and was given a number that I could try with Marriott reservations again(unfortunately it was not a Marriott confirmation #).
I am starting to worry that I will arrive and they will not have my reservation or a room for us. Has anyone else had this experience with Platinum? Or maybe Platinum can reply with some help. This is my first time using this exchange company.
Now that my vacation is only 12 days away I called the Marriott location that I traded into and when they could not find my name they transferred me to main reservations and the person I spoke with found it very odd that I was not in their system or that I had not been given a Marriott confirmation number.
I called Platinum again and was given a number that I could try with Marriott reservations again(unfortunately it was not a Marriott confirmation #).
I am starting to worry that I will arrive and they will not have my reservation or a room for us. Has anyone else had this experience with Platinum? Or maybe Platinum can reply with some help. This is my first time using this exchange company.