bnoble
TUG Member
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- Nov 14, 2006
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Late to the party, but add me to the "That's a bummer, but sometimes that's the way things go" list.
A label like "thin skinned"? :hysterical:
Something just struck me:
I wonder how many people are saying, 'you're not due compensation' simply because it could mean their MF's going up?
In the past people generally tried to help each other in situations like this, they didn't say 'too bad for you' there was an air of 'people first' and customer service ruled
I think the problem isn't that people are more easily offended now, its that too many people are just telling people to *^$% off, instead of actually treating them as people or trying to help, this country has become selfish and arrogant and if it doesn't effect them or their 'reality TV stars' they just don't care
Yep. This is exactly where I'm at.sometimes "stuff happens" through no fault of our own --- but that does not mean that it must then somehow be the fault of someone else.
My big take-away from this thread as well.
Yep, I asked for advice and then later that day before checking out, talked to the front desk clerk about it. She recommended that I file a claim with security. I'm not surprised that everyone hasn't agreed with me. I'm surprised at the nasty tone of many of the posts, yours included.
TUG has certainly changed over the years and is now a place where people really enjoy judging others - sweeping criticisms, people posting that they KNOW that the machine didn't malfunction, blame the victim: it was my own fault for not thoroughly cleaning the washer before use or for bringing nice clothes on vacation, etc. It really is amazing and disappointing. HEY EVERYBODY! I'm a real person! Is it so hard to understand that I'd be upset about my favorite shirts being ruined?? Is it so hard to post an opinion without the self righteous, smug attitude?
I didn't throw a fit or demand anything from the resort. I reported a problem and they requested I fill out a claim form. Someone called yesterday but I missed the call. I appreciate their kindness and the follow up.
Deb
A direct result of the overly litigated society we have evolved into. Now days if you give someone $20 for "ruined" clothes from an unproven "problem" with a washer the HOA/Resort could find itself on the hook, due to a "precedence", for anything that occurs in a unit - even if clearly a mistake by the owner/guest. Better today to say "Sorry but we don't take responsibility for things we do not directly control" - and move on.
Thank this type of "claim" for things that should be accepted as part of any life. It sets up unreasonable expectations that anything/everything that occurs to someone is somehow the fault of someone else & the aggrieved party needs to be "compensated". Then in come the shysters more than happy to exploit the situation to their benefit & damaging virtually eveyone else.
This should be written off as a bad occurrence, the OP should take whatever precautions they feel they need in the future (none of it will change how we use washer/dryers in timeshares or at laundromats where the problem is FAR more likely to occur - we should waste the money to run an empty load before we wash ours? I don't think so!). Again, this is way too much ado about an extremely minor thing. If this is their biggest worry they have led a very sheltered life methinks.
But, the refirgerator wasn't broken when you put food in it. In my scenario, it goes out during your stay. Sorry, but there is no liablity there. You might want someone to be liable but, wanting and being are two different things. It's one of those things that falls under "stuff happens."
Somewhere down the line we as a society expect that anything bad which befalls us MUST be someone elses fault and that someone else has to pay. When we became that way I don't know but IMHO it's a troubling trend.
I thought you'd all be interested in the resolution. The resort is a Starwood property and I got a call today offering me points as compensation.....
It was a nice gesture.
Deb
I thought you'd all be interested in the resolution. The resort is a Starwood property and I got a call today offering me points as compensation. I thought this was generous and I appreciate their prompt attention to this.
It is probably easier for a Starwood property to hand out points than it would be for a small independent to offer cash. It was a nice gesture.
Deb
And gesture it was. No admission of responsibility, no cost to them to make you feel like a satisfied guest. And no compensation for ruined clothes- which I thought was the initial complaint. Works for me.
Jim
I thought you'd all be interested in the resolution. The resort is a Starwood property and I got a call today offering me points as compensation. I thought this was generous and I appreciate their prompt attention to this.
It is probably easier for a Starwood property to hand out points than it would be for a small independent to offer cash. It was a nice gesture.
Deb
I thought you'd all be interested in the resolution. The resort is a Starwood property and I got a call today offering me points as compensation. I thought this was generous and I appreciate their prompt attention to this.
It is probably easier for a Starwood property to hand out points than it would be for a small independent to offer cash. It was a nice gesture.
Deb
we do use spg points and the amount offered reflects the value of the damaged clothes. I am satisfied and happy to put the matter behind us.
Deb
I thought you'd all be interested in the resolution. The resort is a Starwood property and I got a call today offering me points as compensation. I thought this was generous and I appreciate their prompt attention to this.
Deb
no compensation for ruined clothes-
Jim
Excellent outcome. I'm pleased it worked out for you.
I can't believe I let my curiosity get the better of me and I wasted 10 minutes of my life reading 95 posts about laundry problems!
Actually, in the cases mentioned the insurance company denying compensation to someone else does in fact mean they believe you are not liable. That's the whole point of insurance - the claim is paid by insurer of the person responsible (unless you're in a no-fault state). In the case of the driver who thought someone else was responsible, he own insurance would end up paying the claim.Both of the examples given in this thread were claims denied by insurance companies because of 'acts of god' IMO, unrelated to the OP's problem, if a rain storm had come through and flooded the room, that would have been an 'act of god' and not a covered loss, but general maintenance of a machine doesn't fall under that exclusion....and BTW, i work for a property insurance company(not as an Examiner/adjuster though, i'm just a typist), just because the insurance company decides THEY aren't liable and disclaim the loss, doesn't mean YOU aren't
Off topic -
Is it just me, or has anyone else noticed we now live in a society of thin-skinned people that are offended, hurt, or object to things that people of the past didn't bat an eye at? Everyone is either a victim, or has a label.
You're correct, people have become selfish and arrogant. But that can be applied to both "sides" of this argument. What I see is a new generation which is used to finding fault, and not used to the idea of personal responsibility. If there is something wrong with the washer, and the last occupant informed the resort, they should inform the guest(s), or remove the offending washer. Otherwise, the guests should use care when operating shared appliances.In the past people generally tried to help each other in situations like this, they didn't say 'too bad for you' there was an air of 'people first' and customer service ruled
I think the problem isn't that people are more easily offended now, its that too many people are just telling people to *^$% off, instead of actually treating them as people or trying to help, this country has become selfish and arrogant and if it doesn't effect them or their 'reality TV stars' they just don't care