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trouble logging into HGVC tonight

Sandy VDH

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Wynd VIP Plat GF, HGVC Elite, WM, HICV, +
....anyone having the same issue?
 

Sandy VDH

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Figures, as soon as I post this it finally let me in.
 

linsj

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I got in last night, but Revolution wasn't working. Big surprise there--not.
 

Talent312

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Perhaps we could design a template for reporting on the website + Revolution...

Website...... ___ Working ___ Off & On ___ Try Again Tomorrow

Revolution.. ___ Working ___ If You're Lucky ___ Some Other Time ___ Messed Up Booking

.
 
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JM48

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How about they raise our "2014 dues" by $11.00 & then they can fix the problems on the website.

Oh wait they are already doing that..... raising the rates not fixing the damn website!

JM
 

HatTrick

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Headline I'd Like to See

Contractors on the problem-plagued Revolution website were grilled today at the first Congressional hearing on HGVC's troubled online reservation system. :clap:
 

lindsey1

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Having login problems. Password invalid. I know it is not invalid.

Is anone else having this issue?
 

PigsDad

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Colorado and SW Florida
Resorts Owned
HGVC Elite: SeaWorld, Surf Club, Charter Club, Valdoro
Having login problems. Password invalid. I know it is not invalid.

Is anone else having this issue?

YES! Exact same issue here all day today. I assume hgvclub.com is having general issues again.

Kurt
 

jestme

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As is usual, at the end of the year, the website is BRUtAL for consistency. In the real world, this would be unacceptable. iF Ebay was running like this they would be 100% bankrupt. HGVC haven't figured out yet that they are running a hotel/timeshare reservation business, and a timeshare administration / maintenance fee business. One needs priority, and the other doesn't. I am trying to get open season reservations and it constantly crashes because of the administration activities going on. I am not a happy camper at all right now because I can't book anything, it keeps crashing when I try, and if I "call a counselor", by the time I get through the call in queue, (which is long because the website doesn't work right), give them my account number, they verify who I am, what my secret question is this week, my home address, etc. the room is long gone. 100% unacceptable. It is extremely frustrating when you sign on at midnight, (when the "service desk" is closed), see the room you want and the reservation system says "error, call a counselor if it happens again", when you try to book, and then after 30 minutes, then room isn't available anymore.:wall::wall::wall:
I had one reservation get all the way through to the credit card part, then it failed, TWICE, BUT, I was able to pay my maintenance fees with absolutely no problem at all (Also by credit card)!!!!!
 
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drbrandt

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I find that Chrome works better to access the site than IE or Firefox.
 

Uscjusto

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I'm having trouble right now.
I'm using my iPad which has usually worked in the past.
 
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