I've long been a fan of Shep and Ray, and believe that they have been a great asset to timeshare owners for many years. I know there been many changes- and that Ray has retired- but I still expected a certain type of behavior.. However, I just received a renewal "postcard" from TimeSharing Today that bothers me...
The card is a basic notice form telling me that my subscription will be expiring soon. However, it also includes language that if I don't return the postcard and specifically tell them I DO NOT want to renew- that they will automatically charge the card they have on file for a renewal fee. My real issue with this is that I have NEVER given them permission to charge my card for an automatic renewal. It bothers me that they would just assume they have that right! And I have to wonder how many people never get these "notices".
While I can appreciate the salesmanship of "assuming the sale", I'm still very surprised to see this type of tactic being employed by people I respected. I guess I just thought they were better than this..
If you have a subscription, you'll want to keep an eye open. If you plan on renewing, you may appreciate the convenience. If you don't want to renew, you'll likley have to deal with the "inconvenience" of stopping or disputing their charges...
The card is a basic notice form telling me that my subscription will be expiring soon. However, it also includes language that if I don't return the postcard and specifically tell them I DO NOT want to renew- that they will automatically charge the card they have on file for a renewal fee. My real issue with this is that I have NEVER given them permission to charge my card for an automatic renewal. It bothers me that they would just assume they have that right! And I have to wonder how many people never get these "notices".
While I can appreciate the salesmanship of "assuming the sale", I'm still very surprised to see this type of tactic being employed by people I respected. I guess I just thought they were better than this..
If you have a subscription, you'll want to keep an eye open. If you plan on renewing, you may appreciate the convenience. If you don't want to renew, you'll likley have to deal with the "inconvenience" of stopping or disputing their charges...