Just returned on Thursday past. Rented Onshore unit 243 a 3BR so we could bring family and friends from Mass down for a day or two since we are in Colorado and don't get East often. The pros: staff were great, maintenance came to unlock safe within 10 min of our call, room was clean and had very comfortable beds in all rooms and the location and views were terrific.
Cons; the unit looked as if it were a college student apartment. Very sparse, old mis-matched and well worn furniture, clean carpet but with a 12" stain probably from grease on carpet near kitchen. Mirrors were losing the silver backing in one guestroom, etc. This unit was not even up to the decor we had at a small Hampton Inn we'd stayed at the night before our reservation.
The "wow" factor was totally missing from the unit. I am happy that we had a rainy week so family didn't come down. I would not have been proud to show off our great timeshare as we are often able to do when we travel to other Wyndham resorts. For example all of 2BR and 3BR's we've been able to book in Las Vegas at the Grand Desert have been spectacular!
Is it a common thing for a great resort in a great location to "let themselves go" to such an extent? Maybe they only have one 3BR that gets put in the exchange pool so it gets more worn out? We were very disapointed. I've booked at Long Wharf several times and they are getting worn too. Whats up with all of this?
Cons; the unit looked as if it were a college student apartment. Very sparse, old mis-matched and well worn furniture, clean carpet but with a 12" stain probably from grease on carpet near kitchen. Mirrors were losing the silver backing in one guestroom, etc. This unit was not even up to the decor we had at a small Hampton Inn we'd stayed at the night before our reservation.
The "wow" factor was totally missing from the unit. I am happy that we had a rainy week so family didn't come down. I would not have been proud to show off our great timeshare as we are often able to do when we travel to other Wyndham resorts. For example all of 2BR and 3BR's we've been able to book in Las Vegas at the Grand Desert have been spectacular!
Is it a common thing for a great resort in a great location to "let themselves go" to such an extent? Maybe they only have one 3BR that gets put in the exchange pool so it gets more worn out? We were very disapointed. I've booked at Long Wharf several times and they are getting worn too. Whats up with all of this?