If something has changed, I might be interested in knowing.
a) Reimbursement for car rentals is no longer available.
b) My understanding is that a Club member must book the travel using Diamond's website. But this thread is suggesting otherwise.
c) The following is from the Benefits Directory:
MAKE THE MOST OF YOUR POINTS
Redeem your points toward reimbursement of travel booked through THE Club® at Diamond Resorts International® including flights, hotel stays outside of our network and more.
• To book your travel and speak to a travel counselor call 1.877.DRI.CLUB ....
• Your travel counselor will book your travel and confirm the number of points available to you.
• You will pay for your travel service in cash and receive reimbursement dependent on the number of points you choose to redeem and your membership level.
So you can use your points, cash, or a combination of both to secure the travel booking you choose. Reimbursement will be provided approximately 30 days from travel completion. Member benefits fee is payable at time of exchange.
POINTS REDEMPTION RATES/PERIODS
Members who choose to redeem their points for reimbursement for flights and other travel services, have the option to book travel and to request redemption during their designated redemption period starting January 1 of the current year.
• Standard members can enjoy points redemptions through March 31 at $0.07 per point.
• Silver members can enjoy points redemptions through to May 31-60 days of additional time at $0.08 per point
• Gold members can enjoy points redemptions through to July 31-120 days of additional time $0.09 point
• Platinum members can enjoy points redemptions through to September 30-180 days of additional time $0.10 per point
* As of July 1, points can only be redeemed from the following year's allocation. This benefit cannot be combined with your Diamond Luxury offers for cruises or hotels.
If you are requesting reimbursement for travel or cruise booked in the current year using points from a future year's allotment, a pre-payment toward the future year's maintenance fees may be required. Current year's points are utilized for Member Benefits until June 30; next year's points are utilized beginning July 1. Booking must be made within the eligible booking window for your membership level in order to request reimbursement, and reimbursement may be received when travel is completed.