Wyndham will change you to RCI from II unless you write them a letter

hjtug said:

I, too, have not received an email from Wyndham. Shortly after my post of Apr. 8 I sent a preemptive letter to Wyndham telling them that I wish to stay with II. I have heard nothing since.

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In spite of my preemptive letter, today I received the email informing me that I have been switched to RCI, effective today, and that I should send a letter if I wished to stay with II. In a phone conversation a Wyndham rep tried to reassure me that, if I sent the previous letter, I would not be switched. However, I will send another letter just to be sure.

I received an interesting letter today…

From Pat Taylor Membership Marketing , Interval International….


"You may have received a letter from Wyndham Vacation Ownership informing you that they have selected RCI as their exchange company and as a result, your membership with II will be automatically transferred to RCI

However, we want to assure you that you still have the right to retain your membership in II. (their emphasis)"

just return the attached form….blah blah blah

"Wyndham Vacation Ownership will remit the yearly membership fee included in your annual Club Fees directly to II


As a thank you for renewing your membership with II, you'll get a Resort Accommodation Cert every time you receive a confirmed exchange using your Club Wyndham Membership. This will continue until December 31, 2017."

(price is from $249-$449 depending on unit size - can reserve from one year out to 24 hours out and you can get a guest cert for this resie)


I am staying with II - and I NEVER got the letter from Wyndham telling me they were going to switch me to RCI.

I just sent the letter back to Wyndham. I have both II and RCI Wyndham account. Note 2 separate contracts. I personally trade 5 to 1 with II to RCI. Better resorts Hyatt for the Keys, Marriott for Ft. lauderdale, West Palm.

RCI for Europe, seems,they have more resorts over there.

Just my personal opinion.
Don

Got my letter via email today

I'm sending in a letter to Wyndham to protest the change. I'm also cc'ing Interval and am calling them.

To those who sent in a letter: Were you successful in keeping your II membership?

My account was not changed and I received nothing from Wyndham stating that I would be switched.

How was it decided as to which accounts to switch or not switched?

mollydog said:

I'm sending in a letter to Wyndham to protest the change. I'm also cc'ing Interval and am calling them.

To those who sent in a letter: Were you successful in keeping your II membership?

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Yes, everyone has been successful as long as they sent back the letter stating they want to stay with II.
Keep a copy of the letter as proof you did this.
And definitely call II and tell them you want to stay with them and to please not this and the date you called on your account.

lisa1001 said:

My account was not changed and I received nothing from Wyndham stating that I would be switched.

How was it decided as to which accounts to switch or not switched?

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I am sure Wyndham would like to switch all II accounts. They seem to be spreading out the sending of the letters.

If you did not return the letter?

My friends who own W were having a lot of personal issues when the letter came and did not act on it.

Now that things have settled down they are very upset that they are now with RCI and not II.

What recourse do they have if any?

It seems strange to me that W can just turn around and force this change on people.

Thanks for any help you can give them.

csxjohn said:

Now that things have settled down they are very upset that they are now with RCI and not II.

What recourse do they have if any?

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They could call Wyndham and complain about the short notice as well as the method Wyndham chose to do this. They could refer to the other issues they had at the time. They could also call II which is not happy about losing Wyndham accounts and perhaps can help. II even has a form for Wyndham owners where you can request that you keep your II account and send it back to II who will then deal with Wyndham. See GrayFal's post of July 7 above. Perhaps that could work even if that form is sent to II after Wydham's deadline.

hjtug said:

They could call Wyndham and complain about the short notice as well as the method Wyndham chose to do this. They could refer to the other issues they had at the time. They could also call II which is not happy about losing Wyndham accounts and perhaps can help. II even has a form for Wyndham owners where you can request that you keep your II account and send it back to II who will then deal with Wyndham. See GrayFal's post of July 7 above. Perhaps that could work even if that form is sent to II after Wydham's deadline.

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Thank you, I'm going to suggest they call II and see if they'll help and what they suggest.

csxjohn said:

Thank you, I'm going to suggest they call II and see if they'll help and what they suggest.

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Note that the letter and form that GrayFal received came from Pat Taylor of II Membership Marketing.

hjtug said:

Note that the letter and form that GrayFal received came from Pat Taylor of II Membership Marketing.

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That is who I suggest you contact....call the Wyndham II desk.
877-475-3626

Thank you both again.

northovr said:

Just got a email letter stating they are going to change my account to RCI from II. I just wrote them a letter telling them I don't want to change. Unless you write them the change will be automatic.

Daniel

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This thread was started February 4, 2014.
It is now September and I JUST got my email...

September 4, 2014


Re: xxxxxxxxx


Dear GrayFal,

As a CLUB WYNDHAM® Plus member, you have an opportunity to explore a variety of travel options, simply by using your CLUB WYNDHAM Plus points. One such value-added benefit is membership into a worldwide exchange company, providing access to thousands of vacation destinations all over the world!

Currently our records indicate your exchange company is Interval International (II). While in the past, we did not have the ability to change your worldwide exchange company, we are pleased to announce that has changed and we can offer you even more vacation options.

In an effort to further enhance the service we provide to our valued owners, as well as simplify our product offerings, CLUB WYNDHAM Plus has selected RCI as their exchange company. As a result, your membership with Interval International will automatically be transferred to RCI effective September 4, 2014.

blah blah blah

If you have an existing point deposit with Interval International (II) you will continue to have use of your Interval International (II) membership until your deposit is depleted.

You don’t need to do anything to receive your new RCI benefits! If for some reason you do not wish to use RCI as your CLUB WYNDHAM Plus’ exchange company you must provide written confirmation to us at the address below that is postmarked no later than September 14, 2014.

Wyndham Vacation Ownership
Att: Club Management
6277 Sea Harbor Drive
Orlando, FL 32821

If you have any questions about this change, please contact an Owner Care representative at 855-800-6749 Monday – Friday, 8 a.m. - 8 p.m.; Saturday and Sunday 9 a.m. - 6 p.m. (EST)


Gee WYN, thanks for the notice!
Annoying that I have to spend the time and money to mail a letter and they just get to email me

Got mine yesterday and immediately fired off a letter telling them I was staying with II.

GrayFal said:

This thread was started February 4, 2014.
It is now September and I JUST got my email...

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Apparently the form you received from and returned to II didn't work?

As promised, I received an AC for an exchange I made with II

Studio $249, 1,2,3 BR 299,349,399

Has a grid, can place a request if more then 60 days out.

hjtug said:

Apparently the form you received from and returned to II didn't work?

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Two separate companies, who obviously have two separate agendas.
I am happy with the results

Hi,
I own W with an RCI account. Since I am thinking about buying another W resale contract, would it be possible to get II access for free with the new contract?

If so, I guess it will be difficult for me to find a seller that has II and not RCI. This info isn't normally advertised in the ads.

Also, while W is letting you stay with II for now, do you think they can force you to move to RCI in the future?

At one time there were specific Wyndham properties that were II only. That changed several years ago. When that changed anyone purchasing those resorts as a new resale would be set up in rci only from that time on. So there is no option for new purchases to get a Wyndham II account.

A.Win said:

Hi,
Also, while W is letting you stay with II for now, do you think they can force you to move to RCI in the future?

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I believe that if Wyndham could have forced us into II they would have done so. There must be a reason why they couldn't do that. As it is, it seems that they did things in a way that would assure that the maximum number of us would be switched to RCI.

tschwa2 said:

At one time there were specific Wyndham properties that were II only. That changed several years ago. When that changed anyone purchasing those resorts as a new resale would be set up in rci only from that time on. So there is no option for new purchases to get a Wyndham II account.

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That is correct. All resales now go to RCI for exchanges.