ConejoRed
TUG Member
- Joined
- Jul 2, 2011
- Messages
- 314
- Reaction score
- 99
- Points
- 238
- Resorts Owned
-
HGVC Craigendarroch Lodges, HGVC Bay Club, HGVC GP MarBrisa, Westin St. John, Westin Ka’anapali Ocean Villas,
HGVC MAX, Worldmark, Wyndham CWA
Does anyone know how far in advance an owner can cancel their automatic fixed week reservation and have the points deposited to their HGVC account instead? I have already converted the 2015 June week to points, but I know we will not be using the 2016 June week either now so was wondering when I could convert that week to points.
When I converted the 2015 week, I just called the main HGVC number and they did it, but when I asked this question of a phone representative today (was moving points from the Craigndarroch account to my new Bay Club account), she said I needed to call Scotland to find out. I mentioned I did it though HGVC the last time but she kept saying call Scotland....This just did not sound correct to me, unless maintenance fees need to be prepaid first (the 2015 week was free as part of the sale and already paid)? Before I call anyone (especially Scotland) I would like to see if I can get the answer here from those that might be in the know....
When I converted the 2015 week, I just called the main HGVC number and they did it, but when I asked this question of a phone representative today (was moving points from the Craigndarroch account to my new Bay Club account), she said I needed to call Scotland to find out. I mentioned I did it though HGVC the last time but she kept saying call Scotland....This just did not sound correct to me, unless maintenance fees need to be prepaid first (the 2015 week was free as part of the sale and already paid)? Before I call anyone (especially Scotland) I would like to see if I can get the answer here from those that might be in the know....