• The TUGBBS forums are completely free and open to the public and exist as the absolute best place for owners to get help and advice about their timeshares for more than 30 years!

    Join Tens of Thousands of other Owners just like you here to get any and all Timeshare questions answered 24 hours a day!
  • TUG started 30 years ago in October 1993 as a group of regular Timeshare owners just like you!

    Read about our 30th anniversary: Happy 30th Birthday TUG!
  • TUG has a YouTube Channel to produce weekly short informative videos on popular Timeshare topics!

    Free memberships for every 50 subscribers!

    Visit TUG on Youtube!
  • TUG has now saved timeshare owners more than $21,000,000 dollars just by finding us in time to rescind a new Timeshare purchase! A truly incredible milestone!

    Read more here: TUG saves owners more than $21 Million dollars
  • Sign up to get the TUG Newsletter for free!

    60,000+ subscribing owners! A weekly recap of the best Timeshare resort reviews and the most popular topics discussed by owners!
  • Our official "end my sales presentation early" T-shirts are available again! Also come with the option for a free membership extension with purchase to offset the cost!

    All T-shirt options here!
  • A few of the most common links here on the forums for newbies and guests!

PLEASE HELP ME!!! What steps do I take next??

GinaRN

newbie
Joined
Nov 26, 2012
Messages
1
Reaction score
0
Points
0
I am suspicious that my husband and I were victim to a scam. We bought our timeshare points in 2001 through Shell Vacations.
In October of this year, we were contacted for a "timeshare update" where we met a Todd Miller from TX, and Brandon Cooke of Morris. We soon learned they weren't from Shell at all (like we originally thought) and were actually from R&R Venture Group (out of Vegas) and basically would buy some of our points from our point-based time share, under the umbrella of VSI. Basically we had to put $9700 (approx) on our credit card, that we were told we would be able to transfer to another credit card without a transfer fee. They wanted us to have our own line of credit first (this should have been a red flag looking back)
Basically, we purchased another time share at Vacation Villa Resort in FL. Supposedly we would be getting refunded our money in 6 months and we could pay that amount off.
I have not been able to contact Brandon Cooke or Todd Miller. Mr. Cooke's voicemail is always full. He never responds to email. Todd Miller never answers either. But you can bet I got a bill in the mail that for maintenance charges for the new time share, to be paid to R +R Venture Group. The only time I hear from them is if they want more money.
I have since contacted the credit card and contested the charges. But I still have this signed contract. I don't want the other time share. I really just wanted the flexibility that was promised to me through this, where I could use my points for airfare, hotel, resorts worldwide without having to pay extra service fees. So what do I do now? I figured this group would have some valuable insight.
Pretty please, give me some input!!!
Thank you!!!
 

RX8

TUG Member
Joined
May 5, 2011
Messages
4,137
Reaction score
4,499
Points
449
Resorts Owned
HGVC and DVC
I am suspicious that my husband and I were victim to a scam. We bought our timeshare points in 2001 through Shell Vacations.
In October of this year, we were contacted for a "timeshare update" where we met a Todd Miller from TX, and Brandon Cooke of Morris. We soon learned they weren't from Shell at all (like we originally thought) and were actually from R&R Venture Group (out of Vegas) and basically would buy some of our points from our point-based time share, under the umbrella of VSI. Basically we had to put $9700 (approx) on our credit card, that we were told we would be able to transfer to another credit card without a transfer fee. They wanted us to have our own line of credit first (this should have been a red flag looking back)
Basically, we purchased another time share at Vacation Villa Resort in FL. Supposedly we would be getting refunded our money in 6 months and we could pay that amount off.
I have not been able to contact Brandon Cooke or Todd Miller. Mr. Cooke's voicemail is always full. He never responds to email. Todd Miller never answers either. But you can bet I got a bill in the mail that for maintenance charges for the new time share, to be paid to R +R Venture Group. The only time I hear from them is if they want more money.
I have since contacted the credit card and contested the charges. But I still have this signed contract. I don't want the other time share. I really just wanted the flexibility that was promised to me through this, where I could use my points for airfare, hotel, resorts worldwide without having to pay extra service fees. So what do I do now? I figured this group would have some valuable insight.
Pretty please, give me some input!!!
Thank you!!!

Sorry about your troubles. It certainly doesn't look good about getting your money back Their website was created just on September 28, 2012. The website itself is a joke - just one page that lists their phone number and hours.

There isn't much on the web about them because they are so new but I do see they are making cold calls (red flag in itself). My guess is that they are using questionable tactics to sell worthless timeshare RCI points deeds.

Brandon Cooke is principal of another company at the same address - Point Rental Liquidators. They are rated an F with the BBB and seem to have left a trail of unhappy people. Probably why they created this new company.

http://www.bbb.org/southern-nevada/...e-companies/point-rental-liquidators-90013684

What can do you? You did the right thing about contacting your credit card company. You say that you were promised certain things but I would guess that there is nothing in writing about those promises. Others more experienced might have more suggestions but I would start with the Nevada Attorney general.
 

presley

TUG Review Crew: Expert
TUG Member
Joined
Aug 20, 2011
Messages
6,313
Reaction score
1,121
Points
448
I don't know if I understand your post. What does your contract say? If you signed a contract to purchase a timeshare, there is nothing that can be done legally unless you are withing the recession timeframe (normally 5 days from signing of contract).
 

pacodemountainside

TUG Member
Joined
Jan 11, 2008
Messages
2,865
Reaction score
4
Points
36
Location
Aurora, Colorado
You need to carefully read your contract to see what you ACTUALLY were scammed into. It might be worthwhile to do a basic consultation with an attorney.

If they sold you a TS in Florida does not make sense they are billing MF. Do not pay.

General practice is when you trade in something you get immediate credit and just pay difference.

There are scams going around now where scammers buy RCI points on e-bay for a couple bucks and repackage into some kind of club arrangement.

Most of the time using TS for anything other than staying at resorts is a loser.
 

TUGBrian

Administrator
Joined
Mar 24, 2006
Messages
22,162
Reaction score
7,754
Points
1,099
Location
Florida

theo

TUG Review Crew: Veteran
TUG Member
Joined
Mar 21, 2007
Messages
9,042
Reaction score
2,281
Points
648
Location
New England Coast
<snip>... please, give me some input!!!

You should very promptly initiate direct contact with the offices of the Attorneys General in both Florida and Nevada, for starters.
It is unclear to me from your post how / if Texas fits into the picture. You may very well be SOL already, but the AG's are frankly your only shot at this point.

You can find complete contact information for the Attorneys General offices for every state in the U.S. with minimal effort, right here on this TUG site. Good luck.
 
Last edited:

LannyPC

TUG Member
Joined
Jul 5, 2010
Messages
4,831
Reaction score
2,473
Points
448
Location
British Columbia
Good advice but, looking at the OP's post, he/she posted that nearly three years ago and hasn't been back since.

What has happened since then, I don't know, but maybe the OP did indeed report to the A-G. :shrug:
 

theo

TUG Review Crew: Veteran
TUG Member
Joined
Mar 21, 2007
Messages
9,042
Reaction score
2,281
Points
648
Location
New England Coast
Good advice but, looking at the OP's post, he/she posted that nearly three years ago and hasn't been back since.

What has happened since then, I don't know, but maybe the OP did indeed report to the A-G. :shrug:

Yes, my bad in failing to note the date of OP post --- before finishing my morning coffee earlier today. :eek:
 
Top