islandguy
Guest
Very disappointed with Diamond today. Received a letter from II that said : ... you're probably aware that Diamond Resorts will no longer be renewing your Interval Platinum membership..".
1st: I was not aware of this reduction of my benefit.
2nd: What is Diamond offering up to Platinum in place of this reduction?
It is poor "management of owner expectations" that diamond didn't notify the platinum owners of this before the shock of the II letter. David: you better get on your PA staff for this blunder.
Anyone know what is happening with platinum benefits?? At my next update the sales staff is going to hear it. I know that they cannot change this and they won't raise the issue up the chain but I've very angry with this reduction.
Oh, I can pay to keep the II Platinum status -- $ 64.50 for a year or $ 258 for 5 yrs.
Island Guy
1st: I was not aware of this reduction of my benefit.
2nd: What is Diamond offering up to Platinum in place of this reduction?
It is poor "management of owner expectations" that diamond didn't notify the platinum owners of this before the shock of the II letter. David: you better get on your PA staff for this blunder.
Anyone know what is happening with platinum benefits?? At my next update the sales staff is going to hear it. I know that they cannot change this and they won't raise the issue up the chain but I've very angry with this reduction.
Oh, I can pay to keep the II Platinum status -- $ 64.50 for a year or $ 258 for 5 yrs.
Island Guy