elewiscs
newbie
We have been MGV owners for 3 years. Our first trip was Cabo for one week and it was fabulous. So much so that we bought more points. The same year we went to Cancun in Las Vegas for 2 days to check it out and it also was great. Last year we booked 10 days in Brian Head and took some friends. Big mistake. The place was a dump. Rundown. Out of order signs on everything. Most services closed. Ie, gym, restaraunt, pool, etc. We left early and got home and complained. We had taken photos to prove our point.
On a trip back from L.A. 2 weeks later I stayed one night at the Palm Springs location. It looked like it had not been upgraded since 1975. No cable TV, No local phone service. My cell phone would not even work. Again I complained to Owner services. They finally gave us comp points on the B.H. trip to use this year.
We just got back from 2 nights in Las Vegas and 8 days in Tahoe. On arrival in Vegas we were informed by a Diamond Resorts Rep that MGV no longer owned Cancun or any of its resorts. That is a direct quote. He said they filed bankrupcy. This was the first I had heard anything. They said they had taken over the Cancun resort and fired all MGV employees. They said they would honor our points for this trip since we had not been notified. We were required to sit thru a presentation in which we were told that MGV still held 5% interest in their previous holdings in order to say they still exisited and that would hold us to our contract and HOA fees which he said were going to go up through the roof. He would not quote and exact amount. He also said that the Cabo resort is or would be shutting down due to the violence issue in Mexico causing the visitor attendance to drop to almost zero. He said that we could transfer over to Diamond but the cost of transferring our biannual 222 points would be $16000.00.
I got a MGV rep on my speaker phone with the Diamond rep present. I told the MGV rep what had been said and she flat out said he was lying. To which the Diamond rep told her she was lying. We made no purchase. I told him we would be consulting our lawyer.
We went on to Tahoe Seasons which was a fair trip. The resort is actually owned by RCI to which they also said MGV owned very little interest in their resrort and it would be next to impossible to book any time in the future. The resort was old but fairly well maintained. They tried to gouge us on every penny. Including mandatory Valet parking. No self parking. A tip required everytime you wanted to park or retrieve your car or move luggage. After $100 in tips I fianlly went over to the Heavenly ski resort and purchased a parking tag for $20 to allow me to park in their lot 50 feet from the resort.
We got home yesterday and I just got off the phone with my real estate attorney. She emphaticlly stated to not buy into Diamond as she has just as many people currently seeking legal advice against them as she does against GMV. She is investigating my options to just walk away from the whole scam mess.
On a trip back from L.A. 2 weeks later I stayed one night at the Palm Springs location. It looked like it had not been upgraded since 1975. No cable TV, No local phone service. My cell phone would not even work. Again I complained to Owner services. They finally gave us comp points on the B.H. trip to use this year.
We just got back from 2 nights in Las Vegas and 8 days in Tahoe. On arrival in Vegas we were informed by a Diamond Resorts Rep that MGV no longer owned Cancun or any of its resorts. That is a direct quote. He said they filed bankrupcy. This was the first I had heard anything. They said they had taken over the Cancun resort and fired all MGV employees. They said they would honor our points for this trip since we had not been notified. We were required to sit thru a presentation in which we were told that MGV still held 5% interest in their previous holdings in order to say they still exisited and that would hold us to our contract and HOA fees which he said were going to go up through the roof. He would not quote and exact amount. He also said that the Cabo resort is or would be shutting down due to the violence issue in Mexico causing the visitor attendance to drop to almost zero. He said that we could transfer over to Diamond but the cost of transferring our biannual 222 points would be $16000.00.
I got a MGV rep on my speaker phone with the Diamond rep present. I told the MGV rep what had been said and she flat out said he was lying. To which the Diamond rep told her she was lying. We made no purchase. I told him we would be consulting our lawyer.
We went on to Tahoe Seasons which was a fair trip. The resort is actually owned by RCI to which they also said MGV owned very little interest in their resrort and it would be next to impossible to book any time in the future. The resort was old but fairly well maintained. They tried to gouge us on every penny. Including mandatory Valet parking. No self parking. A tip required everytime you wanted to park or retrieve your car or move luggage. After $100 in tips I fianlly went over to the Heavenly ski resort and purchased a parking tag for $20 to allow me to park in their lot 50 feet from the resort.
We got home yesterday and I just got off the phone with my real estate attorney. She emphaticlly stated to not buy into Diamond as she has just as many people currently seeking legal advice against them as she does against GMV. She is investigating my options to just walk away from the whole scam mess.
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