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HCC Site Down
- Thread starter saluki
- Start date
S
Steamboat Bill
I also can't access their site...perhaps another Destination Club decided to crash their web site.
- Joined
- Jun 7, 2005
- Messages
- 14,549
- Reaction score
- 5,663
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- Location
- Los Angeles
- Resorts Owned
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Westin Kierland
Sheraton Desert Oasis
That is just too funny. :rofl:
Maybe it was me! I've been on it so much in the past few days trying to decide whether to take the plunge, I must have overloaded the site. Sorry!texdoc
newbie
Newly activated member here. Should I be worried that site is down my first week as a member. 7 pm in Texas and site is still down.
S
Steamboat Bill
I have been a member for a while and LOVE it....I called Heath and left him voice mail about the web site. This could be a simple thing like a bad server, etc but they really should have a backup system like Rackspace, especially since new reservations are sat-sat 365 days in advance.
It was a result of an upgrade.
Design modifications were made to the member section to add booking rules and more comprehensive weather related details. Every property now has clearly defined and documented rules which was required as NYC, Tuscany & Colorado properties have different booking rules than other properties.
In addition, Playa Penthouse unit has it's photos up on the website.
That said, it is understandable but unacceptable. HCC should have a backup plan for the same.
S
Steamboat Bill
I am happy with the upgrades, but they should have sent members a warning that the web site would be down for a certain time.
I also think web site upgrades should take place on monday or tuesday as saturday is a check-in day and members may want to make a 365 day ahead reservation.