Negma
TUG Member
- Joined
- Jul 27, 2005
- Messages
- 635
- Reaction score
- 136
- Points
- 403
- Location
- California
- Resorts Owned
- DVC Boardwalk WKV WMH WKORVN SVR Harborside 5* and spoiled
There was a post a while back regarding a reservation for a day that disappeared.
Well yesterday my wife called to make dinner ressies in Atlantis over New Years ( I called at 5 am for this ressie last December). Guess what, no one could find the reservation for the stay at Harborside.
We called Starwood and it was cancelled--OUCHHH. Not by us.
Now we called back and today everything was restored to normal, but what if we did not find out until we arrived? You can bet we will now always check prior to arrival. Note the customer service rep said had that happened they would have found us a room, but over New Years ? A happy ending but a lot of stress in the house yesterday
Well yesterday my wife called to make dinner ressies in Atlantis over New Years ( I called at 5 am for this ressie last December). Guess what, no one could find the reservation for the stay at Harborside.
We called Starwood and it was cancelled--OUCHHH. Not by us.
Now we called back and today everything was restored to normal, but what if we did not find out until we arrived? You can bet we will now always check prior to arrival. Note the customer service rep said had that happened they would have found us a room, but over New Years ? A happy ending but a lot of stress in the house yesterday