- Joined
- Feb 3, 2008
- Messages
- 1,695
- Reaction score
- 375
- Points
- 444
- Resorts Owned
- Westin Lagunamar, Westin Aventuras, Marriott Grande Vista, Sandos Caracol, Festiva, Diamond Resorts (Hawaii Collection)
If you are a DRI points owner who wishes to use the DRI web page to reserve a stay of more than a week, but not a multiple of 7 days, you must jump through a hoop.
Specifically: To avoid being overcharged (as it stands today...I am working on getting it changed) you must reserve your primary week and then make a separate reservation for your adjoining midweek days.
Example: If I seek a 12-night stay, starting on a Sunday, the web site will assign a rate higher than if I make 2 separate reservations...one for one week and the other for 5 nights.
I have reported this problem to two different DRI offices, but neither showed interest in addressing the issue. Nor would they promise to refer it to someone with authority to direct a fix.
Frustrating, but I can live with it. Now I must get our resort to allow us to stay in the same unit for the full period. I fail to see how this extra effort on the resort's part is efficient for DRI.
FWIW, I suggest you be careful if you reserve by phone. From what the folks I talked with said, they are likely to do the same thing to you.
Specifically: To avoid being overcharged (as it stands today...I am working on getting it changed) you must reserve your primary week and then make a separate reservation for your adjoining midweek days.
Example: If I seek a 12-night stay, starting on a Sunday, the web site will assign a rate higher than if I make 2 separate reservations...one for one week and the other for 5 nights.
I have reported this problem to two different DRI offices, but neither showed interest in addressing the issue. Nor would they promise to refer it to someone with authority to direct a fix.
Frustrating, but I can live with it. Now I must get our resort to allow us to stay in the same unit for the full period. I fail to see how this extra effort on the resort's part is efficient for DRI.
FWIW, I suggest you be careful if you reserve by phone. From what the folks I talked with said, they are likely to do the same thing to you.
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