Is anyone familiar w/ II enough to help answer these questions please. I've just called them and the woman I spoke with was very nice (bless her heart) but really was clueless as to what I was talking about.
I was reading the FAQ here on tug for II and following the steps to see if my week would be eligible for a AC if I deposited it. Only, I'm not able to deposit (or extend a week I've already deposited) bc the buttons to select do not show!
When I click on "my units" I see:
Westin Lagunamar Ocean Resort-Gold Plus
WL4
Unit: 1BED 2009 (Float)
Available
This unit is available to deposit and exchange immediately, use to place an exchange request, or exchange at a later date.
Place Request
Westin Mission Hills Resort Villas
WMH
Unit: 3914
1 4
1
4
Jan 27 2008 - Feb 03 2008
Week 4
Unredeemed Deposit This unit has been deposited and is available to exchange immediately or to place an exchange request.
Expires: 03 February 2010
Exchange#: xxxxxxxxxx
Place Request
Westin Mission Hills - Platinum Plus
WH1 Unit: 2BED 2009 (Float)
Available This unit is available to deposit and exchange immediately, use to place an exchange request, or exchange at a later date.
(Lock-off capable)
Place Request
Unit: 1BEDA 2009 (Float)
Available This unit is available to deposit and exchange immediately, use to place an exchange request, or exchange at a later date.
Place Request
Unit: 1BEDB 2009 (Float)
Available This unit is available to deposit and exchange immediately, use to place an exchange request, or exchange at a later date.
Place Request
When I called II, they said I couldn't deposit my Lagunamar bc they recently changed the rules and that particular resort cannot be deposited FIRST. It must be used only as a REQUEST FIRST. Why is that?
She also said if I wanted to extend my week that's already deposited, I would have to call bc I couldn't do it online for some reason (she wasn't sure why, maybe a "glitch" in the system). Then I asked why the Mission Hills deposit buttons didn't show and she said she didn't know.
This is frustrating...bc I had to wait about 15 min for someone who doesn't have the answers.
Can someone please tell me how to deposit a week when the deposit buttons don't show - or is it that both of my units cannot be deposited first? And if so, would that mean neither are eligible for an AC.
One more thing: I own an EVEN YR FLOAT (lagunamar) and ODD YEAR FLOAT (mission hills). They both show 2009 on II. Any idea why?
Thanks so much for any help from you experts - I've usually found it pays to go to the people who USE the system when you want correct info.
Vicki
I was reading the FAQ here on tug for II and following the steps to see if my week would be eligible for a AC if I deposited it. Only, I'm not able to deposit (or extend a week I've already deposited) bc the buttons to select do not show!
When I click on "my units" I see:
Westin Lagunamar Ocean Resort-Gold Plus
WL4
Unit: 1BED 2009 (Float)
Available
This unit is available to deposit and exchange immediately, use to place an exchange request, or exchange at a later date.
Place Request
Westin Mission Hills Resort Villas
WMH
Unit: 3914
1 4
1
4
Jan 27 2008 - Feb 03 2008
Week 4
Unredeemed Deposit This unit has been deposited and is available to exchange immediately or to place an exchange request.
Expires: 03 February 2010
Exchange#: xxxxxxxxxx
Place Request
Westin Mission Hills - Platinum Plus
WH1 Unit: 2BED 2009 (Float)
Available This unit is available to deposit and exchange immediately, use to place an exchange request, or exchange at a later date.
(Lock-off capable)
Place Request
Unit: 1BEDA 2009 (Float)
Available This unit is available to deposit and exchange immediately, use to place an exchange request, or exchange at a later date.
Place Request
Unit: 1BEDB 2009 (Float)
Available This unit is available to deposit and exchange immediately, use to place an exchange request, or exchange at a later date.
Place Request
When I called II, they said I couldn't deposit my Lagunamar bc they recently changed the rules and that particular resort cannot be deposited FIRST. It must be used only as a REQUEST FIRST. Why is that?
She also said if I wanted to extend my week that's already deposited, I would have to call bc I couldn't do it online for some reason (she wasn't sure why, maybe a "glitch" in the system). Then I asked why the Mission Hills deposit buttons didn't show and she said she didn't know.
This is frustrating...bc I had to wait about 15 min for someone who doesn't have the answers.
Can someone please tell me how to deposit a week when the deposit buttons don't show - or is it that both of my units cannot be deposited first? And if so, would that mean neither are eligible for an AC.
One more thing: I own an EVEN YR FLOAT (lagunamar) and ODD YEAR FLOAT (mission hills). They both show 2009 on II. Any idea why?
Thanks so much for any help from you experts - I've usually found it pays to go to the people who USE the system when you want correct info.
Vicki
Last edited:
