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Difficult Situation - Questions!!

bullroc3

TUG Member
Joined
Nov 23, 2007
Messages
76
Reaction score
2
Location
Northeast PA
I had our week booked at our home resort (BSP) in July. 11 days before we were to go, my wife broke her leg and we had to cancel. Owner Services was very nice about it as it was a medical reason. We were not able to re-schedule at the BSP so we booked at Vistiana Villages instead for September 25 to October 4. (We own a 2 bedroom but usually use the staroptions to stay longer.) As (BAD) luck would have it, my wife got sick:bawl: :bawl: . We contacted Vistiana and spoke to Dolly. She was able to help us out and we delayed the check-in for a few days, actually today. DW is still not well enough to travel and I had to cancel the reservation. :bawl: :bawl: :bawl: I was told by owner services that I can still book for this year but no more than 60 days in advance. I understood that by reading FAQ. I was hoping to possibly re-book for the one of the first two weeks of November. If I can't, we will probably have to forfeit the Staroptions for this year.

Questions!!

1. Is there a cancellation fee that I will be charged and how do they charge it?

2. What kind of chance would I have in getting a 1 bedroom premium for 7-8 nights in early November?

3. Will this cancellation affect making reservations for next year?

Thanks for any answers.
 
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Yes, they charge a cancellation fee. It's not much - I think like $35 or something. You may have a problem cancelling though since the check-in date is today.

I'd say you probably have an outstanding chance of getting a 1br at SVV at that time of year. You can call them now to make the reservation since it's within the 60 day window.

You'd better get on the phone ASAP and figure this out!
 
Another option would be to deposit your owned week with an exchange company (RCI, II, SFX, Whatever) and book a last call/getaway to Vistana Resort/Villages via RCI/II for early November. You would have two years to find a suitable exchange with your deposit (provided you deposit a week that is more than 90 days out, or comply with whatever the current evolving rule is this second for II/SVO), AND you would still be able to go to Orlando in November for cheap.

How cheap you ask?

Here is a link to the current Vistana Resort deals via RCI Last Call. (hint, hint, wo-tay edroom-bays are wo-tay undred-hay ifty-fay ollar-days er-pay eek-way)

Here is a link to the current Vistana Villages deals via II Getaways.

Good Luck,
-nodge
 
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Jersey girl...:hysterical: :rofl: :hysterical:

and you always blame someone else when the keys stick!!!!
 
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