Timeshare Users Group Forums
TUG Links external to TUG BBS:    TUG Home| TUG Resort Databases| Marketplace | TUG Help | Advice | Join TUG  

Timeshare Users Group Bulletin Board
Go Back   Timeshare Users Group Forums > Timeshare Resort Systems > Wyndham Resorts
Log into the TUG BBS:

Wyndham Resorts Discussion of Wyndham Timeshare Systems: Club Wyndham, Wyndham Asia Pacific, Shell Vacations, Equivest, Pahio, Trendwest & Cendent

GLOBAL ANNOUNCEMENTS
TUG Turns 20 Years Old! Read More

Free Timeshare Exchanges on TUG! View current exchanges!

Free TUG Newsletter! Sign up today!

TUG Banner Travels the World! Follow the Banner!

 
Forum Jump


Reply « Previous Thread | Next Thread »
 
Thread Tools Search this Thread Display Modes
Old February 7, 2011, 01:28 AM   #1
wyatt-wyatt
TUG Member
 
BBS Reg. Date: Mar 7, 10
Location: New Hampshire
Posts: 46
Advice on Wyndham Guest Reservation Fee

Since Wyndham didn't have a whole week available at the location I was looking for, I booked two units for 4 days at that location, and then another 3 days at another nearby location. When I booked these over the phone the reservation agent didn't mention any sort of "guest fee," but a subsequent agent told me that I needed to pay this since I had 2 units under the same name for the same dates (minimum of $99) or the reservation would be canceled and my points confiscated.

I never knew that this guest fee existed and it seems quite unfair (especially since if my wife was a co-owner of the account we could simply put the second reservation under her name and to avoid it). Frankly, I'm sort of angry and Wyndham about this since its a classic fine print nickel & dime charge, and after all, since we have paid the required points, what do they care if one of the units is being used by a family member who is traveling with us. Wyndham doesn't publicize this guest fee much, and I'm surprised that they let us make the reservation without even mentioning it.

What have people's experiences been? If we simply let things go as they are (without paying the $99 guest fee) will they follow through with the threat to cancel the reservation? Or is this just a hollow threat designed to get extra money out of us?

Thanks for any advice.
wyatt-wyatt is offline   Reply With Quote
Old February 7, 2011, 04:59 AM   #2
vacationhopeful
 
vacationhopeful's Avatar
TUG Member
 
BBS Reg. Date: Sep 11, 07
Location: Poconos ...
Posts: 7,394

Resorts: Club Wyndham Plus; Ft Lauderdale Beach Resort; RCI Points; Shell Vacation Club
Call & find another agent. If you get the same line, ask for member services. Try to get the reservations "linked"; therefore, it is one reservation. Member service shold be able to put separate names of owners on the 2 different reservations.

Good luck - Wyndham just keeps on improving the reservatiopn system; their improvements seem to just be a better way of collecting more money from the owners.
__________________
Linda

Last edited by vacationhopeful; February 7, 2011 at 12:05 PM.
vacationhopeful is offline   Reply With Quote
Old February 7, 2011, 06:30 AM   #3
am1
TUG Member
 
BBS Reg. Date: Dec 3, 09
Posts: 2,095
For the future best to get your wife on as an owner.

If you have reservations overlapping Wyndham will cancel one of them if they are both in your name inside 15 days to check in.

No amount of calling and complaining will get anyone at Wyndham to waive the guest confirmation fee. "It is what the owners wanted"

Regular owners get 1 free guest certificate a year. VIP's get more.
am1 is online now   Reply With Quote
Old February 7, 2011, 07:04 AM   #4
WeLovetoTravel
TUG Member
 
BBS Reg. Date: Mar 12, 09
Location: New Jersey
Posts: 276

Resorts: Wyndham Bonnett Creek, Wyndham Flagstaff
Whenever we have overlapping reservations, one goes in my name and one goes in my husband's name. That way, there is no guest confirmation and there is no cancellation to worry about.
-Deb
WeLovetoTravel is offline   Reply With Quote
Old February 7, 2011, 08:54 AM   #5
rrlongwell
Guest
 
BBS Reg. Date: Jan 14, 11
Location: Mechanicsburg, Pa.
Posts: 2,770
[QUOTE=wyatt-wyatt;1057586]Since Wyndham didn't have a whole week available at the location I was looking for, I booked two units for 4 days at ...

Owner Relations (can be reached by calling reservations and asking to be transferred to them). Give them a call and asked for a supervisor. They can waive the guest pass if they want to. Good luck.

If you add your wife to the deed, you would get ahold of the title department and pay a fee (last heard, $100). I do not know how quick they can do this. In theory, you can just give them you credit card number, they send the form as an attachment via E-Mail and you fax it back. Since they have not cancelled the reservation yet, I am assuming it is over 15 days out.

Last edited by rrlongwell; February 7, 2011 at 09:03 AM. Reason: addition
rrlongwell is offline   Reply With Quote
Old February 7, 2011, 10:30 AM   #6
jjmanthei05
TUG Member
 
BBS Reg. Date: Apr 12, 10
Location: WI
Posts: 1,215

Resorts: Resorts: Wyndham VIP Gold - 2.5M (Patriots Place, Smoky Mountains, Glacier Canyon, Ocean Blvd)
Quote:
Originally Posted by rrlongwell View Post
If you add your wife to the deed, you would get ahold of the title department and pay a fee (last heard, $100). I do not know how quick they can do this. In theory, you can just give them you credit card number, they send the form as an attachment via E-Mail and you fax it back. Since they have not cancelled the reservation yet, I am assuming it is over 15 days out.
Unless this is a Club Wyndham Access account(with no deed), the deed would need to be processed by the county and then you still wait the 8-10 weeks in title services to have the account updated, same as an ownership transfer. We had to do this because when we bought our first deed DW was the only one that was put on. Since I am the one that actually handles the account anytime I wanted to do anything she had to be there and give permission to the VC for them to be able to talk to be. We did the quit claim deed and it still took like 3 months with the county recording time.

Jason
jjmanthei05 is offline   Reply With Quote
Old February 7, 2011, 07:40 PM   #7
hambone
TUG Member
 
BBS Reg. Date: Aug 11, 08
Location: Birmingham, AL
Posts: 5

Resorts: Wyndham Ocean Blvd Fairfield Glades(Oak Knoll)
If ur wife is on deed as co-owner, change the other reservation into her name. This is what I always do to eliminate the overlapping reservation problem.
__________________
Fred H.
hambone is offline   Reply With Quote
Reply
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -5. The time now is 04:05 AM.


Powered by: vBulletin Version 3.8.7
BBS Software Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Editorial Content Copyright ©1993 - 2014, Timeshare Users Group
Customized for TUG by Makai Guy.