Those Marriott Sale Reps

From recent trip to MGV, felt the need to share what I responded to the survey from Marriott:

"I am ashamed of MVCI sales tactics. Not bad enough that I am treated as a second class owner for buying resale, but the front end MVCI rep offered me the option to convert my legacy week into points if I went to the presentation (said Marriott extended this until dec 2011), went to the presentation, sales rep took no respect for time, over ran to 210+ minutes, and then high pressure with the sales "manager". Marriott actually has a good program, but your reps actually drive people away. Gone are the days of Glengarry GlenRoss sales tactics. You can look me up in your system if you care to, MGV week 31 unit 6220. (3BDR PLAT annual). I would have considered if I had not been lied to. Disney, on the other hand, whose presentation lasted but a mere 55 minutes, and focussed on what I wanted to see, resulted in me buying DVC and not Marriott. Also, the 4 ultra fastpasses from DVC are a better deal than the 100 disney dollars!

You need to wake up - its amazing that from the 15+ MVCI owners that I spoke to over the course of a two week paid stay consensus was 100% "Love Marriott properties, hate the sales reps and tactics." As for the DVC members I spoke with (about 25 "at random" in disney parks and around. - 100% happy with their decision to buy at DVC. One owner said he wouldn't have bought Animal Kingdom because MF high and kids dont really sit and watch animals - Which was the same thing the sales rep said.

No pressure tactics of DVC - Ink is still wet on the deed for 630 points at BLT (resale with full rights)

High Pressure tactics of MVCI - See the cut paste of this message and what others think on tugbbs.com."

DVC aside (they exist in their own "world"), every TS sales-creep seems to rely on the same playbook the world over. What you got was merely the standard treatment.

How do you know a TS salesman is lying? Their lips are moving.

It is a shame, since their sales shops aside, some of these hotel systems are actually decent to their resale owners (i.e. Hilton) and provide a fair value.

equitax said:

No pressure tactics of DVC - Ink is still wet on the deed for 630 points at BLT (resale with full rights)

Click to expand...

you've got roughly 4 more days and then this changes BTW. if you resell your DVC after 3/20/2011, you cannot transfer the right to trade the DVC pts for the disney collection (hotels like the grand floridian) and disney cruises.

those trades were almost never a good deal but it was nice to have the option. this change also suggests DVC may be moving to a more adversarial position with regards to owners who need to sell their contracts.

when justifying the change, the DVC rep said something like "well, every other timeshare does it..."

DVC used to be a whole other world, but i won't be surprised if more changes are coming...