hibbert6
TUG Member
I'm a TUG member. Whenever I click on a Kauai resort review, I get a message saying "www.tug2.com not found". This doesn't happen on any other islands, just Kauai.
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Resort Reviews inaccessable
- Thread starter hibbert6
- Start date
Makai Guy
Administrator
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Reviews are not a bulletin board issue, so I'm moving this to TUG General.
I'm getting the same error when trying to access www.tug2.com. I believe this is the domain in which the new review system is housed. An online check at networksolutions.com shows our lease of this domain name has many months to run yet, so it appears to be an error in the DNS system. This is an internet management issue, not something we can control.
Thanks for the heads up. I've alerted Bill Rogers to this for him to follow up on.
[Edit] I think if you look closer, you'll find it is not Kauai reviews per se which are inaccessible, but those resorts that have received reviews since we switched to the new review system.
I'm getting the same error when trying to access www.tug2.com. I believe this is the domain in which the new review system is housed. An online check at networksolutions.com shows our lease of this domain name has many months to run yet, so it appears to be an error in the DNS system. This is an internet management issue, not something we can control.
Thanks for the heads up. I've alerted Bill Rogers to this for him to follow up on.
[Edit] I think if you look closer, you'll find it is not Kauai reviews per se which are inaccessible, but those resorts that have received reviews since we switched to the new review system.
Last edited:
Keitht
TUG Lifetime Member
I'm currently unable to access either the old or new databases.
Makai Guy
Administrator
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Laurie said:
Yes, ratings and the new reviews are all part of the new database.
Makai Guy
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Keitht said:
The original review database entry point, available via the link in the red bar at the top of this page, is not located on the new server so is still available. Any of the individual reviews from before June 1 that have not been physically moved into the new database should still be available. Here's an example:
www.timeshare-users-group.com/tugdb/hi/hi-banha.htm
Makai Guy
Administrator
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Temporary workaround for access to the ratings/reviews database:
http://s113144991.onlinehome.us/RnR/Ratings.aspx
Announcement placed at top of all forums.
[Edit - problem has been fixed and announcements removed]
http://s113144991.onlinehome.us/RnR/Ratings.aspx
Announcement placed at top of all forums.
[Edit - problem has been fixed and announcements removed]
Last edited:
DougH
TUG Member
How do I access the old review database ?
I can't find a link to the old reviews...how do I get to them ?
I can't find a link to the old reviews...how do I get to them ?
Makai Guy
Administrator
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- Spicebush (Hilton Head Island)
As was mentioned above:
Makai Guy said:
DougH
TUG Member
Hmmmm....I guess I'm looking at the right database, but didn't think I was, because one of my reviews from 2004 at the Marriott Waiohai isn't there anymore. So...I had been assuming I was looking at the new database.
Makai Guy
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Don't know when they got it fixed, but things are back working right again as of 3:30 pm EST. Announcement removed.
Keitht
TUG Lifetime Member
Yup.
I have updated one of the reviews on the new database so that is definitely OK at present.
I have updated one of the reviews on the new database so that is definitely OK at present.
guy
TUG Member
reviews access
I've been frustrated since the new TUG site opened! I keep trying to enter the reviews site and I'm continually locked out. I checked and rechecked my registration, password, etc. but nothing works. As a member for some time I feel exasperated. What to do?
I've been frustrated since the new TUG site opened! I keep trying to enter the reviews site and I'm continually locked out. I checked and rechecked my registration, password, etc. but nothing works. As a member for some time I feel exasperated. What to do?
DeniseM
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guy said:
You have to use the members only log-in and password to access the reviews. They are different than your regular log-in. More info. - Password Help
Keitht
TUG Lifetime Member
DeniseM said:
Members are still having problems setting themselves up as 'Members' once they have paid their dues. I know there are various Help texts on the system, but they plainly don't work all the time. I think a Dummies Guide to setting up the membership password might help, particularly if the guide was part of the e-mail sent to new members.
Makai Guy
Administrator
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guy said:
Access to the reviews and ratings was not changed in any way by the change in software used for the bbs. The username and password used for reviews and ratings is the same as it's always been.
Please see the password help page at:
www.tug2.net/passwordhelp.htm