- Joined
- Feb 28, 2006
- Messages
- 68
- Reaction score
- 9
- Points
- 368
- Location
- Canada
- Resorts Owned
- Seacrest Surf and Racquet ClubHilton Head
Hi All,
Has anyone ever run across the request by RCI that to add an extra authorized person to their system? To add me onto the file, they wanted to charge me $150.00 for 5 years!!
I do our exchanges but the RCI registration is in my wife's name. So I wanted to speak to a rep. She told me since I wasn't an authorized representative that she could work with me. I get that - it's a security thing. When ever I run into this situation, my wife speaks to them et voila, I'm now authorised - for FREE! I can't believe they want to charge me to do this.
From a customer service point of view, this is bad policy. Anybody else run into this problem?
Coach boon
Has anyone ever run across the request by RCI that to add an extra authorized person to their system? To add me onto the file, they wanted to charge me $150.00 for 5 years!!
I do our exchanges but the RCI registration is in my wife's name. So I wanted to speak to a rep. She told me since I wasn't an authorized representative that she could work with me. I get that - it's a security thing. When ever I run into this situation, my wife speaks to them et voila, I'm now authorised - for FREE! I can't believe they want to charge me to do this.
From a customer service point of view, this is bad policy. Anybody else run into this problem?
Coach boon