Hneedshelp
newbie
- Joined
- Dec 6, 2012
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I'm sorry - I'm confused - if you are current, why did they send you to collections?
I have no idea! That's what I was thinking as well. I had no notification of my maintenance fee until I received a phone call from the collections agency. I tried contacting Welks but no one would call me back and my one "representative" that I met with told me he reviewed my folder and couldn't find anything regarding that matter. That's why I started feeling like I was misled. The maintenance fee was a different amount then what was VERBALLY told. I know, I should've gotten in writing and I am SOL now. Well I feel like I'm SOL regardless. So I requested a debt validation from the collections agency because I wanted a breakdown in writing.