This is my first post on this forum.
I'm glad to hear that you received your refund so quickly. I was quoted 30-45 days. After complaining about that, it was dropped to 20 business days. Which is still too long. If my cancellation doesn't go smoothly, I may start a new thread.
I visited the Maui Westin resort at the beginning of April and was talked into purchasing at the new Westin St. John project. I rescinded the next day in person and with certified mail to both offices listed on the cancellation form. I put the entire purchase price on my Starwood Am Ex (I was sold on the "points" since I made it clear I would never visit St. John). The sales persons have become much more slick since the last presentation I attended in Florida 20 years ago. I was definitely sold on the Starwood points. And after having time to regain my simple math skills, I discovered they would be the most expensive points ever.
Thank god for this forum! I almost vomited after walking out of the sales office. Got online, found this site, discovered what to do and did it immediately the next morning. Now that a week has gone by, I decided to call the office in Florida. I never got through to the cancellation department as I was told they were "very busy." Instead, I spoke with someone who was putting me on hold and getting me answers. I will try the Maui office on Monday.
I discovered in my contract that there is no mention of when SVN will refund your payment. I don't know if this is new. I'm sure contracts have become much more restrictive over time. After carefully reading mine, it looks like I got out of a very bad deal.
Thanks to everyone who has posted on this board!