I read that article. It was okay, basic information.
The only reason I get the exchanges I want is because I am diligent and do not mind traveling at the last minute. If I did not have online access to RCI and II, I would not be happy with timesharing at all. It is the underinformed that suffer.
Last-minute exchanges and especially Last Call are awesome, and surprising Rick with a week in Orlando with $137 RT airfare and a $202 rental week in a GC resort make RCI a good value for me, but then again, I KNOW THE SYSTEM, thanks to TUG. Every resort should be telling their members about TUG and about online access to the exchange companies and the alternative exchange companies as well, if they want their owners' timeshare ownerships to work for them. Think of the unhappy people that could become happy.

Many people here say it is an injustice that resorts do not dual-affiliate and I agree, but another thing a resort and the HOA should be doing is informing people about sites like this. Just a mention is not good enough, in my opinion.
We had our HOA meeting for Twin Rivers on November 4th. Many of the older people, most are locals that always come to the meetings, gave up on exchanging through II 20+ years ago. It is a sad story one couple told me. They own two weeks, both great summer weeks, and II many years ago told them that their weeks could not get them anywhere, so they let their membership expire. They just want to go anywhere! We go everywhere with our week and they were anxious to hear the places we went with our weeks. The two of them are going to join II and try again. I know they will not be sorry because they are retired and want to get away from Denver in the cold months with their weeks.
Of course, we cannot use any alternative exchange companies because of our management company who truly believe we are exclusive to II. But I am in charge of renegotiating that this year. We will soon see. We had the old president (of 23 years) at the meeting and he was against dual-affiliation with RCI and was extremely vociferous and even belligerent. We were in a shouting match about it, which embarrassed me terribly. I don't know if my red face was from anger or embarrassment. Probably both.